Call Taker

Did you know that Zions Bancorporation is one of the nation’s premier financial services companies with total assets exceeding $70 billion? With local management teams at the helm in 11 western states, Zions is dedicated to making a difference in their local communities. At Zions, we haven’t forgotten who keeps us in business, meaning we’re committed to the success of our customers, and our employees. Here, the possibilities are endless – come for a job, stay for a career. Zions Bancorporation is currently accepting applications for full-time Work from Home Call Center Service Representatives located in Idaho Falls, Idaho. You must live within 90 miles of Idaho Falls, Idaho. The hourly rate is $17.00.The virtual (online) training class begins on March 9, 2022 at 9:30 am.Enjoy competitive pay as you launch your career in the financial services industry!This position is work from home beginning with a virtual (online) training! The schedule during training is Monday-Friday 9:30 am-6:00 pm. After the training, there will be a Saturday a month added to the schedule with a day off during the week. The ideal candidates for this position will have the skills and experience necessary to:•Handle customer service inquiries and problems via telephone for various banking departments and affiliates.•Assist customers with questions regarding checking & savings accounts, loans, bank cards or other banking needs.•Make appropriate referrals for other bank products and services, including commercial lending products. •Interact with other departments, clients, and prospective clients.•Maintain documentation and records of customer inquiries, complaints and services implemented.Qualifications•Requires High School diploma or equivalent•Must have Internet connection•Must have an isolated work space in the home free from distractions and noise•Customer service or other directly related experience a plus•Knowledge of banking and financial services a plus•Good keyboarding and communication skills, both verbal and written•Requires good follow-through•Knowledge of various computer software including spreadsheets and word processing Grow and build skills while enjoying these benefits:•Competitive pay plus bonus opportunities•Monthly incentives and rewards culture•Matched 401(k) and Profit Sharing•Health insurance•Paid training, vacation, and holidays•Tuition reimbursement