Spathe Systems LLC
Business Process Analyst- INT Spathe Systems is seeking a Business Process Analyst-Intermediate for a United States Naval Special Warfare Command (NAVSPECWARCOM) customer. Spathe Systems is a rapidly growing SOF led, 8(a) defense contractor headquartered in Tampa, FL with offices in Fayetteville, NC and strategic partner locations in Virginia Beach and Coronado. As a small business with a tight knit family feel, Spathe empowers its employees to solve problems and make decisions. Clearance: TS/SCI Job Description: SPATHE is looking for a qualified person to support our multi-year contract with a US SOF unit in support of their Enterprise Knowledge Management team that under general supervision, requires you to lead team efforts specific to requirements elicitation, organization, translation, analysis and prioritization. Create process documentation/workflows, knowledge articles and self-service guidance. Facilitate process workflow modeling in order to collaborate on process improvements, automation capabilities and clearly defined end-to-end use cases. Maintain thorough requirements and process documentation. Review information and trends and conduct interviews to ensure the output of processes are achieving the desired results and that services are meeting agreed upon service levels. Applies analytical skills and the ability to tackle critical situations while maintaining constructive work relationships with the employees of all the departments at all levels. The candidate shall perform the following tasks: * Provide expert analytical advice to the Government on matters relating to people, process, and technology * This includes analyzing, assessing, and providing recommendations for improving or simplifying command-wide and/or SOF Enterprise KM and business processes. * Communicate orally and in writing with groups or individuals, using multiple digital media and transmission means, to collect and convey information. * Identify process gaps and organizational inefficiencies using process improvement methodologies such as Agile, Lean, Six Sigma, Kaizen and Business Process Reengineering. * Apply analytical methods and techniques to assess the information exchange requirements for the organization using knowledge of strategic documents as well as SOF Enterprise operations. * Document business process solutions using industry standard flowcharting and documentation conventions in the form of service requests, requirements and specification documents, business process modeling and/or Microsoft Visio. * Provide technical documentation for each process that includes the policy and/or procedure underpinnings necessary for the Government to publish official documents that dictate processes, procedures, and security requirements associated with each development effort. * Provide end-user documentation for each new process delivered. Documentation shall be delivered in the form of portal wikis, or other user friendly and easily accessible platforms. * Develop and implement quantitative and qualitative methods for measuring the impact of process improvement and KM initiatives. * Translate business needs into analytics/reporting requirements, and interface with stakeholders to ensure successful delivery of end-user reporting solutions * Provide thorough requirements documentation for user projects to ensure all processes are thought out and recorded presented to Government prior to release * Assist in the development of effective disaster recovery solutions to ensure continuous access to critical data supporting SOF Enterprise missions * Provide general process improvement training on topics such as Continuous Process Improvement (CPI), LEAN Six Sigma (LSS), Theory of Constraint, Value Stream Analysis, and Total Cost of Ownership to educate the workforce on their precepts and foster an environment for innovation and improvement. * Administrate Active Directory Organizational Units for OU’s related to SOF Knowledge Systems; Create Active Directory Groups; Manage AD Group Membership; Design proper AD Group naming conventions. * Requirements: * BA/BS degree or 5+ years of relevant experience * CBAP or similar certification preferred. Work Location: * Dam Neck, Virginia Benefits: * Health Insurance * Dental Insurance * Retirement Plan * Paid Time off * 10 Federal Holidays Schedule: * 0800-1700 Monday-Friday adjusted as needed Travel: * None expected. Minimal if any. Position ID: MSOFS-032-004 and MSOFS-032-005