Business Analyst

ABOUT WESTGATE RESORTS
Westgate Resorts provides a diverse range of vacation experiences. From sandy beaches on the Atlantic Ocean to snow-covered Utah mountains, families can affordably experience the country’s most desirable vacation destinations. A world leader in the timeshare and hospitality industry, Westgate has resorts in Florida, Tennessee, South Carolina, Missouri, Utah, Nevada, and Arizona. Westgate meets every vacation expectation, for every family, for every budget. As we continue growing, we will continue offering the best and most-affordable vacation options out there!

Westgate Resorts prides ourselves on the safety of our team members. Team members are required to be vaccinated against Covid-19. *some exemptions may apply*

SUMMARY

Collects raw data from company network resources using database links, and combines the data from multiple sources into reports for management to run the call center. Maintains historical files and instructions for all reports. Runs simple ad-hoc reports to identify new opportunities or problems. Works closely with Business Analyst on regular basis to update processes and improve efficiency.

ESSENTIAL DUTIES AND RESPONSIBILITIES include the following but not limited to:

• Responsible for collecting raw data from company sources using multiple computer programs and using it to create detailed reports for department and company management.
• Responsible for running department and company reports daily, weekly and monthly.
• Works with off-line staff to help improve their processes and/or procedures.
• Works with off-line staff to research problems and help find solutions.
• Maintains data histories as well as database file backups.
• Maintains report instructions database and creates new report instructions as necessary.
• Communicate clearly and affectively with all team members.

QUALIFICATIONS

In order to perform this job successfully, an individual must be able to perform each essential duty satisfactorily. The requirements listed below are representative of the knowledge, skill, and/or ability required. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.

• Must be proficient in Microsoft Office products (especially Access and Excel)
• Detailed orientated, self motivated and disciplined.
• Require little supervision to follow through on assigned responsibilities and tasks.
• Ability to multi task and handle heavy workloads in a timely manner.
• Experience using Alteryx at least a year experience (or more)
• Familiar with data visualization in Tableau at least a year experience (or more)
• Professional SQL experience
• Experience using TOAD
• Preferred but not required:
• Salesforce experience.
• Bachelor degree or experience at least 2 years of experience
• Scripting / programming such as Phyton or R

Why Westgate?

• Comprehensive health benefits – medical, dental and vision
• Paid Time Off (PTO) – vacation, sick, personal
• Paid Holidays
• 401K with generous company match
• Get access to your pay as you need it with our Daily Pay benefit
• Wellness Programs
• Tuition Assistance
• Fun, family culture
• Employee Assistance Program (EAP)
• Exclusive discounts for Team Member (i.e., hotels, resorts, restaurants, entertainment, etc.)
• Advancement & development opportunities
• Community Involvement Programs
• Westgate Resorts prides ourselves on the safety of our team members. Team members are required to be vaccinated against Covid-19. Some exemptions may apply. Must provide proof of being fully or partially vaccination against COVID-19 prior to start of employment

Job Type: Full-time

Pay: From $60,000.00 per year

Benefits:

• 401(k)
• 401(k) matching
• Dental insurance
• Employee assistance program
• Employee discount
• Flexible spending account
• Health insurance
• Health savings account
• Life insurance
• Paid time off
• Professional development assistance
• Referral program
• Retirement plan
• Vision insurance

Schedule:

• 8 hour shift

Ability to commute/relocate:

• Ocoee, FL 34761: Reliably commute or planning to relocate before starting work (Required)

Application Question(s):

• The safety of our team members is Westgate’s number one priority, therefore Westgate Resorts requires all Team Members to be fully-vaccinated against the COVID-19 virus as a condition of employment. Do you currently meet this requirement for employment?

Work Location: One location