Bus Systems Analyst (Identity Access Management)

Position Overview

At PNC, our people are our greatest differentiator and competitive advantage in the markets we serve.

We are all united in delivering the best experience for our customers.

We work together each day to foster an inclusive workplace culture where all of our employees feel respected, valued and have an opportunity to contribute to the company’s success.

As a Business Systems Analyst Consultant within PNCs ETH&E organization, you can be based out anywhere in USA.

• 3 + years of experience as a Business Systems Analyst with proven experience eliciting requirements
• Ability to interpret business needs, translate into technical requirements and ensure the service deliverables meets business needs.
• Designing, implementing and supporting IAM Technologies.
• Cross-functional liaison within IAM, business, & IT partners to gather requirements
• Create, review, and maintain documentation to ensure it reflects current processes and/or procedures as it relates to IAM
• May partner with other IAM teams for collaboration, impacts of ongoing IAM project/enhancements.
• Access and Identity Management experience in IdentityIIQ/SailPoint (preferred), Oracle Identity a plus.
• Provide technical expertise, remove blockers, deliver scope items, identify security gaps vulnerabilities and effectively communicate with the project stakeholders
• Work in a fast paced, results driven environment, grasp new technology, and contribute at a rapid pace.
• Deep familiarity of agile & scrum development environments.
• Ability to lean on strong communication skills to influence outcomes while approaching conflict with organizational savviness

Job Description

• Provides solutions for IT and business management on applying technology to business opportunities, planning and implementation of cross-functional applications.
• Participates in identifying, evaluating, and configuring systems that are cost effective and meet business requirements .
• Monitors client experiences and feedback on the use of business applications; Enhanced system productivity, as needed .
• Provides senior level consulting services to internal business groups on process improvement projects designed to improve their business results .
• Analyzes, defines and documents clients requirements, and revises existing systems logic challenges, as necessary .

PNC Employees take pride in our reputation and to continue building upon that we expect our employees to be:

• Customer Focused 
  – Knowledgeable of the values and practices that align customer needs and satisfaction as primary considerations in all business decisions and able to leverage that information in creating customized customer solutions.
• Managing Risk 
  – Assessing and effectively managing all of the risks associated with their business objectives and activities to ensure they adhere to and support PNCs Enterprise Risk Management Framework.

Competencies

Business Assessment – Knowledge of the activities, tasks, practices and deliverables for assessing and documenting business opportunities; ability to assess the benefits, risks, and success factors of potential applications.

Business Process Modeling – Knowledge of the activities, tasks, deliverables and techniques for documenting current business processes; ability to identify problems, opportunities, and re-engineering processes for improvement.

IT Environment – Knowledge of an organizations IT purposes, activities and standards; ability to create an effective IT environment for business operations.

IT Project Management – Knowledge of and the ability to plan, organize, monitor and control IT projects ensuring the utilization of technical resources to better achieve project objectives.

Requirements Analysis – Knowledge of methods and techniques to elicit, analyze and record required business functionality and non-functionality requirements; ability to analyze these requirements to ensure the success of a system or software development project.

Technical Writing/Documentation – Knowledge of the technical language and writing approach, and the ability to write paper-based and on-line technical reference documentation (guidelines, standards, procedures, processes, applications, etc.)

Workflow Analysis – Knowledge of and ability to manage IT work activities, processes and progress within a system to improve organizational efficiency and effectiveness.

Work Experience

Roles at this level typically require a university / college degree, with 3+ years of relevant / direct industry experience.

Certifications are often desired.

In lieu of a degree, a comparable combination of education and experience (including military service) may be considered.

Education

Bachelors