Beyond Faith Homecare: Team Assistant

Beyond Faith is looking for a reliable and energetic Team Assistant for the Dallas location.The Team Assistant provides clerical support to the Clinical Manager in managing the day-to-day team operations through assigned workflow processes driven primarily by cross-matrix EMR reports.

Supports the home health team by anticipating and responding to team processes related to scheduling and complete, accurate, and timely flow of patient information.

This includes, but is not limited to, patient visit schedules, MD orders management, assigned workflow processes, and general clerical support to Clinical Manager and assigned clinical Team functions.

Responsible for keeping the flow of team processes organized to expedite communication and support policies and procedures that ensure smooth, continuous team operations.ESSENTIAL FUNCTIONS: Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.Monitors assigned reports and follows up on unresolved discrepancies.Distributes and/or provides communications to appropriate staff as directed.Maintains assigned tracking systems with accurate/up-to-date information.Receives addresses, triages, and relay messages for assigned Team field staff (incoming faxes including physician orders, lab results, etc.).Participates in quality management activities as assigned.Facilitates maintaining, updating, and communicating visit schedules for Team field staff.Assists with pre-bill audit activities as assigned.Assists with weekend patient scheduling and on-call coverage.Supports Agency’s customer service reputation by promoting and maintaining a responsive, knowledgeable, and accessible approach to all customer contacts.Other duties as assigned by Clinical Manager.MINIMUM QUALIFICATIONSHigh school diploma, experience in computer processing preferred.Above-average word processing/data entry skills.Knowledge of medical terminology.Excellent communication skills: ability to be flexible and work well with others.Ability to maintain confidential information.Home Health experience is highly preferred.Home Health scheduling knowledge is a plusHigh Customer Service