Backup Archiving Management Specialist – VP

Citi Data Protection Services is seeking a well-rounded, hands-on technologist, and highly motivated individual to support various tools and process under Data Protection Services archiving and backup related functions. Responsibilities include Report creation using SQL queries, incident management, problem escalation, root cause analysis, and vendor management. IN this role you will support several products including IBM Spectrum Archive Single Drive Edition (SDE) formerly referred to as LTFS, HBSM (Veritas Aptare), Data Domains, and Automated Tape Libraries (ATL). Additional responsibilities as it relates to these products include problem management, problem escalation, root cause analysis, and vendor management. Leadership and personal character traits required are handling pressure situations, meeting deadlines and target dates, possessing strong analytical problem solving skills, and incorporating organization skills including task prioritization. Finally, the candidate must demonstrate the ability to communicate in a professional customer oriented manner at various levels in the firm. Specific Responsibilities Provide hands on support for products under the Data Protection Services umbrella. Extensive RHEL Linux Operating System (OS) knowledge to provide hands on support of IBM Spectrum Archive Single Drive Edition (SDE) formerly referred to as. Working closely with RDBMS systems (Oracle) and SQL to generate reports and support reporting products. Participating in meetings for clients support, working group meetings, and recurring team related discussions. Interact with various personality types and technical non-technical recipients (Know your target audience) Review scripts and or understanding scripting logic (e.g. Perl, Shell) to meet various support requirements particularly related to reporting and chargeback. Generate Reports in Excel in addition to scheduling and reviewing reports using the reporting products. Manage and react to a significant amount of daily e-mail pertaining to the products supported. Qualifications 543 years in a backup archiving environment performing the functions of data protection Proficient in Linux OS Familiar with backup and archival products (e.g. Netbackup) Detail Oriented with great organizational skills Approach problem management with analytical thought Excellent in oral and written communication Education Bachelor s Degree or equivalent work experience ————————————————- Job Family Group Technology ————————————————- Job FamilyInfrastructure —————————————————— Time TypeFull time —————————————————— Citi is an equal opportunity and affirmative action employer. Qualified applicants will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, or status as a protected veteran. Citigroup Inc. and its subsidiaries (34Citi ) invite all qualified interested applicants to apply for career opportunities. If you are a person with a disability and need a reasonable accommodation to use our search tools andor apply for a career opportunity review Accessibility at Citi httpswww.citigroup.comcitiaccessibilityapplication-accessibility.htm . View the 34EEO is the Law httpswww.dol.govsitesdolgovfilesofccpregscomplianceposterspdfeeopost.pdf 34 poster. View the EEO is the Law Supplement httpswww.dol.govsitesdolgovfilesofccpregscomplianceposterspdfOFCCPEEOSupplementFinalJRFQA508c.pdf . View the EEO Policy Statement httpciti.comcitidiversityassetspdfeeoaapolicy.pdf . View the Pay Transparency Posting httpswww.dol.govsitesdolgovfilesofccppdfpay-transp20EnglishformattedESQA508c.pdf