ASAP HIRE! CSR

CSR

* Full Time and Part Time Available

* Weekly Pay

* Training Provided

We are looking to enhance and diversify our customer service team. If you’re the type of person that thrives in fast-paced environments, likes to be busy, and wants to do meaningful work who can also follow the example of others, learn from your mistakes, and potentially lead others in the future… we’d love to hear from you!

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Training is provided, so no experience nor degree is required (though always welcomed)! People from a retail or hospitality background tend to excel in this role because they’re able to put a lot of their existing skills to use in a new environment!

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Location: Cincinnati, OH 45203 – please note this is not a remote position.

Start Date: 1-2 weeks ideally. However, notice periods will be considered.

CSR Job Description

As a CSR, you will represent our company by providing product/services information, answering questions, and processing point of sale transactions. The best CSRs are genuinely excited to help customers using all skills available. The goal is to ensure excellent service standards, respond efficiently to customer inquiries and maintain high customer satisfaction. A breakdown of your general duties include but are not limited to:

• Event based customer service

• Generating new sales leads and attracting new customers

• Identifying and assessing customers’ needs

• Building sustainable relationships and trust with customers through open and interactive communication

• Provide accurate, valid and complete information to give the customers the best deal possible

• Meet personal/customer service team sales targets

• Document customer information

Company Perks:

• Great work and team environment

• Training is provided

• Weekly Pay: Note this is NOT a commission only role

~ Average first year earnings: $32,550 – $38,550 including base pay + commission

~ Average second year earnings: $38,550 – $46,775 including base pay + commission

• Travel opportunities

Job Requirements:

Requirements 

• Proven customer service or events experience 

• Good time management and communication skills

• Ability to adapt/respond to different types of characters

• Ability to multi-task, prioritize your tasks

• High school diploma preferred 

CSR Requirements:

• You must be 18+ years of age and eligible to work in the USA due to outbound nature of the role and the consumer data you will be collecting

• Full time availability is ideal, but we can accommodate a handful of part-timers or seasonal workers

• Retail sales, hospitality, customer service or similar customer-oriented work experience is helpful, but not necessarily required

• A positive attitude and ability to maintain composure is expected. Our clients have a reputation to maintain and we need to live up to their standards

• Local applicants able to start work within 2 weeks time are ideal, but we will consider other notice periods and circumstances

For more information or for immediate consideration; send your resume today! All applications will be reviewed, but only successful candidates will be contacted (keep an eye on your missed calls and email messages so you don’t miss out!)