Anna Maria Of Aurora: Dietary Aide

Full Time Employees Receive a $2000 Sign On BonusEarn up to $12.00 per hour based on experienceAdditional benefits: Attendance bonus, Health, Dental & Vision, Paid time off, Holiday pay, Paid training, growth opportunities and moreFlexible Shiftsto enhance the quality of life of our residents by providing high quality service, care and job performance in a cheerful, timely manner and by communicating, cooperating and coordinating with other departments for the benefit of our resident community.JOB SKILLS/DUTIESProvide excellent customer service to residents and family members to enhance resident satisfaction and the overall dining experience.Work cooperatively with other departments to serve resident dining needs.Respond to resident and family questions and complaints in a friendly, problem solving manner.Serve food and beverages in dining room in accordance with residents’ dietary needs and preferences.Assist in scheduled cleaning dutiesClean dining room tables, chairs, and other equipment.

Sweep, mop and vacuum floors.Carry soiled utensils to wash area.Wash and clean utensils as directedClean trash receptacles, carry out garbage and keep work area clean.Set up meal trays, food carts and dining room as instructed.Distribute and collect menus as needed.Assist in checking diet tray before distributionDeliver food car, trays, etc.

to designated area(s)Perform dishwashing/cleaning proceduresRemove food trays from cars, dining room, etc.

and take to dishwashing areaPrepare and deliver snacks, beverages, etc.

as instructedEffective time management—completing work within shift, clocking in and out on time, taking no more than allotted breaks (two 15 minute breaks and one 30 minute break).Able to cope with mental and emotional stress related to working with persons who are ill, disabled, or emotionally upset.Adaptability – can adapt to changes in the work environment, manages competing demands and is able to deal with frequent change, delays or unexpected results.Safety and security – actively promotes and personally observes safety and security procedures, uses equipment and materials properly.Interpersonal skills – maintaining confidentiality, remain open to others’ ideas and exhibit willingness to try new things.Consistently follows the Employee Code of ConductMust be able to read, write, speak, and understand the English language.Maintain confidentiality of all pertinent resident care informationKnock before entering Resident’s roomsPerform other duties as assigned TEAM WORK AND COMMUNICATION Displays teamwork by consistently assisting co-workersGets along with and respects fellow employees.Gets along with and respects managementWillingness to train new co-workersIs cooperative and helpfulListens to othersDisplays cell phone etiquette – no cell phone use except during breaks or lunchCommunicates effectively with residents, families, management and co-workers CUSTOMER SERVICE Acts politely and respectfully in all interactions with family and residents.Responds quickly and effectively to requests from family, residents and co-workers.Provides resident centered care by carefully listening, being respectful, and striving to understand and meet individual needs.Takes responsibility for and participates in providing an excellent experience and quality of care to residents.Receives positive feedback from residents and families (i.E.

letters from family members, employee of the month nominations, etc.)Maintain positive attitude and professionalism with residents, families, visitors and co-workersAble to handle criticism/difficult situations with resident, families and co-workers ATTENDANCE/PERSONAL APPEARANCE Exhibits dependability through consistent attendance on all scheduled shiftsAttend all mandatory trainings and departmental meetingsWear name badge at all times while on duty; maintain clean appropriate uniform, proper nail length, no facial piercings EDUCATION, KNOWLEDGE, ABILITIES, AND SKILLS High school diploma required.

High School students working part time are exempt from this requirement.Ability to perform routine, repetitive tasks with frequent interruptions.Able to follow oral and written instructions.Ability to work flexible hours.Must meet general health requirements of the facility including routine TB tests, etc.Must not pose a direct threat to the health or safety of other individuals