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Admitting Services Lead – Registration / Admitting Nights – Thursday-Saturday and every other W[…]

HonorHealth

This is a Full-time position in Phoenix, AZ posted October 15, 2021.

Our top priority is the health and safety of our patients, employees and visitors.

To provide support to HonorHealth employees, we have implemented enhancements to our paid time off and sick leave policies, financial assistance programs and additional health and wellness resources to support you and your family’s physical and mental health needs.

Visit to learn about HonorHealth’s safety measures implemented or increased due to COVID-19.

Admitting Services Lead
– Registration / Admitting Nights
– Thursday-Saturday and every other Wednesday 4pm-2:30am Sonoran Crossing Medical Center

  • Support Services
  • 03
    – Nights
  • Thursday-Saturday and every other Wednesday 4pm-230am
  • 40215
  • Job Description

    Overview

    HonorHealth is a non-profit, local community healthcare system serving an area of 1.6 million people in the greater Phoenix area.

    The network encompasses six acute-care hospitals, an extensive medical group, outpatient surgery centers, a cancer care network, clinical research, medical education, a foundation and community services with approximately 12,300 employees, 3,700 affiliated physicians and 3,100 volunteers.

    HonorHealth was formed by a merger between Scottsdale Healthcare and John C.

    Lincoln Health Network.

    HonorHealth’s mission is to improve the health and well-being of those we serve.

    As a community healthcare system, we have a unique responsibility to keep our facilities as safe as possible to protect our patients and team members while we work to achieve our mission, “to improve the health and well-being of those we serve.” Therefore, HonorHealth is requiring that all new hires have received the first dose of a COVID-19 vaccine before they start, and be scheduled for their second dose.

    Reasonable accommodations will be considered.

    Responsibilities

    Job Summary
    Serves as a working operations lead for staff.

    Acts as a resource for information regarding ADT system, Medicaid, self-pay accounts, and Insurance benefits.

    Serves as a liaison between the Patient Access representatives, Supervisors and Directors.

    Serves as a subject matter expert with the patient access processes in the ADT system and any other systems utilized by Patient Access personnel; performs all tasks needed to meet department operation requirements and goals.

    Participates in identifying needs for process improvements and creating/enhancing processes in the revenue cycle.

    Maintains ongoing department training program in conjunction with Patient Access Supervisor and trainers.

    • Oversees the shift-to-shift responsibilities of the registration staff.

      Prepares the Department schedule, accepts sick calls as needed and modifies the schedule accordingly.

      Serves as a resource for employees in regards to all pertinent software applications.

      Covers any areas in the Admitting Department to assure throughput by completing the necessary tasks.

    • Completes reports as assigned.

    • Assists with the training of department employees, collaborates with the Market trainers to assure ongoing training within the department.

    • Performs registrations in order to stay current on system requirements and ease of use.

    • Stays current with knowledge for HIPAA, Federal regulations, state regulations, hospital policy and reimbursement criteria.

      Attends departmental meetings in order to enhance communications within departments.

    • Attends payer in-services (as assigned) and departmental meetings in order to enhance communications and public relation skills.

      Participates in process improvement activities.

    Qualifications

    Education
    High School Diploma or GED Required

    Experience
    2 years demonstrated experience planning and directing other’s daily work Required

    It is the policy of HonorHealth to provide equal opportunity in employment.

    Selection and employment of applicants will be made on the basis of their qualifications without regard to race, color, religion, creed, national origin, age, disability, sexual orientation, marital status, veteran status or any other legally protected status.

    Please review the Equal Employment Opportunity Poster.

    HonorHealth wants all interested and qualified candidates to apply for employment opportunities.

    If you are an applicant with a disability who is unable to use our online tools to search and apply for jobs, please contact us at EmploymentOffice.HR@HonorHealth.com .

    Please indicate the specifics of the assistance needed.

    This option is reserved only for individuals with disabilities that are unable to use the online tools and is not intended for other purposes.

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