Retail Rental Technician

We’re looking for team members who are passionate about their work and the world around them, who take pride in ensuring our guests receive the best possible service and who bring a sense of self and fun to all they do. Life at 9,280 feet in the sky is a little different. With our crisp Rocky Mountain air and boundless options for adventure and exploration, you can join a community who loves where they live and loves what they do. Keystone will be your home away from home; a place where friendliness, an eye for detail and unmatched guest service is the foundation of our Culture. Come join our team – where A Mountain of Possibilities awaits. www.vailresortscareers.com

As of Nov. 15, 2021, Vail Resorts will be requiring all employees across North America to be vaccinated for COVID-19.

Job Summary:

Retail Rental Associates are responsible for generating sales through world-class guest service by assisting customers with rental equipment.

Job Responsibilities (but not limited to):

• Explain to guests how to operate rental equipment, safety practices, and guest responsibility for the equipment during the rental, including length of rental and return options
• Ensure equipment on rental “ready” line is clean, serviced, and tested according to company standards
• Follow all company standards in regards to paperwork, cash management, and loss prevention
• Deliver an enthusiastic and professional level of guest service at all times
• Adhere to all safety procedures
• Maintain all paperwork according to company policy

Qualifications:

• Previous retail/rental experience preferred
• Passion for Skiing/Snowboarding
• Maintain a working knowledge of products and trends within the industry
• Commitment to providing excellent customer service
• Ability to communicate fluently with co-workers and guests in accurate spoken and written English
• Basic computer skills
• Ability to work a flexible schedule; including nights, holidays and weekends

Benefits include:

• Free EPIC Ski and Snowboard Pass to our world-class resorts
• Employee discounts at our retail stores
• Employee Assistance Program (EAP)
• Excellent training and professional development

The budgeted range starts at $15.00. Actual pay will be adjusted based on experience.

The perks and benefits include

• Free ski passes for employees
• 401(k) retirement plan
• Accrued Sick Time
• Discount lift tickets for friends and family
• Free ski lessons
• Discounted lodging, food (including $5 meals), gear, and mountain shuttles
• Discounted bike haul & golf
• Excellent training & professional development

Seasonal Full Time roles are eligible for the above, plus…

• Critical Illness and Accident plans
• Medical, Dental, and Vision insurance (only available once eligible employees work 750 hours)
• Free ski passes for dependents

Reach Your Peak at Vail Resorts. As a community of adventurers and discoverers, Vail Resorts delivers an experience of a lifetime to our guests and our employees. Our team is made whole by the brave, passionate individuals who ambitiously push boundaries and challenge the status quo. Whether you’re looking for seasonal work or the career of a lifetime, join us today to reach your peak.

Vail Resorts is an equal opportunity employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, sexual orientation, gender identity, disability, protected veteran status or any other status protected by applicable law.

Requisition ID 375568