About Us:
In our communities, Bootdoctors serves as more than a gear supplier and outfitter. What is a core ski town without a core ski shop? Our local shops support the community in less than obvious but vitally important ways, like donations to fundraisers, sponsorship of ski competitions, ski movie screenings…it’s a place to foster the stoke, to talk about rocker-magnatraction-sole compatibility, to fix that broken buckle, and get core shots filled.
It’s a place to reminisce about that over-the-head day. Our customers, staff, and our community are family.
Summary Description: This position is responsible for exceptional ski and snowboard tuning and repair to ensure the best-in-class guest service.
Job Responsibilities:
- Assists customers by developing confidence and trust from the guest through accurate information and exceptional service results
- Accurately identify when a ski or snowboard requires a tune, and be able to recommend the type of service that best meets the needs of the guest and their equipment
- Demonstrate excellent knowledge of all product and service levels and industry trends
- Sharpen, wax and drill equipment as necessary
- Ensure that pricing is correct and current with any promotions advertised
- Maintain shop cleanliness standards
- Operate at the highest standards of safety
- Monitor inventory
- Maintain working knowledge of products and trends within the snowsport industry
- Demonstrate the desire to succeed and grow within the company
- Other duties as may be assigned
Education and Experience:
- Previous ski and/or snowboard tuning experience
- 1-year service technician experience preferred
- Strong communication / customer service skills
- Have basic computer skills
- English fluency, written and verbal
- Must be able to stand for extended periods of time and regularly lift 25 pounds
The Perks and Benefits:
- Ski pass & daily ski breaks dependent upon location
- Incentive/Commission available
- Employee Discounts (ski, retail, outdoor industry and much more!!)
- 401(k) Retirement Savings Plan with Company Match when eligibility requirements met
- Sick Pay based on hours worked
Budgeted wage starts at: $18 per hour. Actual pay will be adjusted based on experience.
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