Quality Technician

**JOB DESCRIPTION**The Technical Service Coordinator serves primarily as a customer-facing function, providing customer service and product inspections. This role is the first step in a long line of early warning activities to understand the marketplace performance of products and services. This position requires a broad understanding of the subject area; an understanding of different and unrelated processes and methods, which may include the assessment of unusual circumstances, variations in approach, and incomplete or conflicting data; will remain accountable for quality and timeliness of their own deliverables; and may also be responsible for up-skilling new starters.**COMPANY OVERVIEW**Wherever you work and whatever role you fill, when you represent the Bridgestone name you know that you are a valued teammate who is part of our larger mission to Serve Society with Superior Quality. We start by offering each teammate more than just a salary. We provide formal training, competitive performance incentives, paid vacation and holidays, healthcare packages for full-time and part-time employees, and a 401k plan to help build your future. We believe people can only provide superior service and quality to others when they are allowed to bring their whole selves to work and know they are supported. We believe in championing all perspectives, individuals and teams because we understand the importance of seeing the world and our business through many different lenses. We are building a team as diverse as the world we serve. So, show us what you are made of. Show us the smart stuff, the tough stuff, the bold, beautiful and brave stuff. Because who you are is what we need. Bridgestone Americas, Inc. is headquartered in Nashville, Tennessee and is the U.S. subsidiary of Bridgestone Corporation headquartered in Japan. Bridgestone Americas and its subsidiaries develop, manufacture and market a wide range of Bridgestone, Firestone and associate brand products to address the needs of a broad range of customers and industries.**RESPONSIBILITIES**+ Perform visual inspection on products to categorize existing observed conditions+ Perform necessary skilled tasks to test, inspect and disable products+ Input data from inspections into systems to document inspection results+ Prepare products for shipping or disposal+ Answer inbound calls and emails regarding products, systems and services+ Initiate outbound calls for customer service actions+ Provide training to external customers and to internal stakeholders; some training may be technical in nature**QUALIFICATIONS**Typically requires a minimum of 1-2 years of related experienceBridgestone is proud to be an Equal Employment Opportunity / Affirmative Action employer. It is our policy to consider for employment all individuals regardless of age, color, national origin, citizenship status, physical or mental disability, race, religion, gender, sex, sexual orientation, gender identity and/or expression, genetic information, veteran status, or any other characteristic protected by federal, state or local law.