Printer Service Technician

nJob Descriptionn n nnWe are looking for a self-motivated and energetic experienced Printer Service Technician, able to work on site at a client location.

Our successful candidate will have a history of technical experience, excellent interpersonal and communication ability, a high level of emotional intelligence, professionalism and the knowledge and ability to solve technical challenges in a fast-paced environment.nn nnAs the on-site technical expert, you will have superb technical experience in servicing and repairing print equipment.

You will be energized by learning and sharing new information and have patience and compassion for end-users who seek your experience and talent to perform their jobs.nn nn Responsibilities: nn nn
· Respond in timely manner to technical service calls to meet the service level agreement and can produce results and provide exceptional customer service under pressure and with professionalismnn nn
· Support your supervisor’s supply chain and device inventory controlnn nn
· Review and maintain manufacturers’ schematics and service manuals for all assignednn nn
· Complete preventative maintenance and repair records and maintain backup device inventorynn nn Qualifications: nn nn
· Demonstrated hands-on technical experience in diagnosing and repairing a wide range of print equipment Superb technical skills with the ability to tear-down and rebuild print equipmentnn nn
· Multiple years’ experience in the print service industry with strong knowledge of networknn nn
· Exceptional customer service, organizational and time management skillsnn n nCompany Descriptionn nEPM is a company with a unique business model and therefore offers an interesting employment opportunity.

We provide managed services solutions with customized enterprise process management programs across a variety of industries.n