Lodge – Maintenance I or II

General Summary of Job DutiesMaintains and repairs equipment and functions in and around the casino property excluding gaming equipment.

Answers radio calls for assistance and perform regular preventive maintenance procedures on equipment.

Principle Responsibilities and DutiesMaintain a high quality of guest service according to JEI’s Mission Statement and FAST Track Values Statement.Assist in repair and maintenance of kitchen equipment.Assist with operating company vehicle for the purpose of snow removal.Assist with basic electrical repair and wiring.Assist with basic maintenance of property to include painting and light carpentry work.Assist with basic plumbing repairs (replace toilets, fix faucets.

etc.).Other related duties including but not limited to complying with the following: Colorado Limited Gaming Act, Colorado Gaming Rules and Regulations, Colorado Internal Control Minimum Procedures, Colorado Liquor and Beer Codes, Federal requirements for Anti-Money Laundering, Company Policies, and IRS reporting.Thorough knowledge of applicable Company and departmental policies and procedures as well as the willingness to learn and follow any policy or procedure that may be introduced in the future.Adhere to all appearance and uniform standards.Maintain an open line of communication with management.Maintain a positive and professional demeanor during all interactions with guests, fellow employees and vendors.Ability to accept performance feedback in a professional manner.Regular attendance to all scheduled shifts is considered an essential function of the job.Arriving on time for all scheduled shifts is considered an essential function of the job.Other duties as assigned.

General Job Responsibilities and DutiesTo perform the job successfully, an individual should demonstrate the following F.A.S.T.

Track Principles:FRIENDLINESSOffer a warm greeting to everyone you encounter with a smile and eye contact.Practice mutual respect by dealing honestly in all interactions.Use genuine listening skills and offer sincere responses.Promote positive interactions with both external and internal guests through sincere greetings and communications.Be approachable, listen and lead by example.

ACCOUNTABILITYBe proactive and positive.If I don’t know, I’ll find out and if we don’t have it, I’ll try to get it.Support and practice the F.A.S.T.

Track Principles from the executive level to the front line staff level.Acquire knowledge, training and education.

Communicate it to all employees.

SERVICE EXCELLENCEAnticipate our guests’ needs before they ask.Contribute ideas and solutions to improve customer service.Escort our guests rather than point.Take personal pride in the quality of your work.Actively seek feedback from our guests concerning our service and atmosphere.

TEAMWORKShare and explain information.Great teams consist of great individual performers.Create a culture of two-way communication with employees and guests.Be courteous, kind and patient with each other.

Skills, Education and Other RequirementsAble to work alone, with no direct supervision to complete required tasks.Intermediate reading and writing abilities.Ability to follow written and oral instructions.

Some computer operation is necessary.

Communication skills that contribute to smooth working relationships with co-workers.Ability to function as part of a team.Ability to remain calm and professional when under pressure.Ability to work safely with power tools.Must possess a valid Colorado Gaming License and a valid Colorado Driver license.High School Diploma or equivalent work experience.Two years of experience in a maintenance capacity.

Electrical, plumbing, painting and carpentry experience preferred.