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Field Technician – Electronics Repair

Asurion

This is a Full-time position in Maple Shade, NJ posted April 1, 2021.

Overviewn nOur team of Field Technicians have great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise.

We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships.

Our Field Technicians drive to customer locations in a company provided van to repair their electronic devices while delivering our award-winning personalized customer experience.n nWhat you will don n* Resolve customer issues by troubleshooting and repairing their electronic devicesn n* Sell personalized product solutions that meet customer needsn n* Expand your knowledge of UBreakiFix’s products and culturen n* Deliver world class customer servicen n* Demonstrate UBreakiFix’s Core Values in all interactionsn n* Be responsible for inventory managementn nWhat you need to be successfuln n* A passion for solving problems and delivering solutionsn n* A love for people and the devices that enrich their livesn n* One or more years of customer service/retail sales experience preferredn n* Reliable and flexible when it comes to dealing with difficult situationsn n* The ability to quickly adapt in an ever-changing environmentn n* Motivated to meet and exceed evolving key performance objectivesn n* Ability to work a flexible retail schedulen nYou are a good fit if you haven n* Six months experience with product service support or electronics troubleshootingn n* Knowledge of mobile devices and operating systemsn n* High School diploma or equivalent preferredn n* Strong oral and written communication skillsn n* Strong teamwork and collaboration skillsn n* Basic knowledge of Microsoft Officen nWe take care of youn n* Competitive and incentive-based payn n* Benefits including health, dental, and visionn n* Retirement Savings Plann n* Paid time offn n* Tuition reimbursement programn n* Ongoing training to grow your skills

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