Field Service Technician I

Job DescriptionJob OverviewEntry level position in Field Service. This position is responsible for the servicing, installing, converting, upgrading and preventative maintenance of all AGS gaming equipment. The Field Service Technician I position does not work standard set hours as work activities may occur throughout a 24-hour day, 7 days a week, including holidays. This position reports to the Regional Field Service Manager.Responsibilities* Perform preventative maintenance and general maintenance* Complete all reports and paperwork in a timely manner* Must have great customer service skills* Must complete technical procedures such as all Work Orders on both slots and table games* Troubleshoot and repair service incidents in a timely manner and escalate as necessary* Keep parts inventory currentSkills/Requirements* High School diploma or GED required* Entry level, gaming experience is not necessary, but is a plus* Must have 2 years’ experience in electronics and/or computer networking* Requirement to obtain licensing approval by tribal and/or state gaming regulators* Basic computer skills required; May need to use all tools from Microsoft Office suite (Word, Excel, etc.)* Will need to complete mandatory electronics course as provided by the Company.* Will need to understand basic AC/DC electronics* Needs basic understanding of computer networking* Note: All offers are contingent upon successful completion of a background check and drug screen* Posted positions are not open to third party recruiters and unsolicited resume submissions will be considered free referrals.* AGS in an equal opportunity employer