Eye Technician

Description:

Who We Are

At Panorama Eyecare, our mission is to enhance the quality of life by improving eye health and vision through compassion, while using state-of-the-art technology, and with exceptional patient care. We strive to exceed the national benchmarks for clinical quality, to provide an unrivaled patient experience, and to be the model for Employer of Choice. We will accomplish this through the integration of education, research, and our commitment to of excellence for all our staff. Here at Panorama Eyecare we are all about the word TEAM.

The Role

Our Technicians are medical professionals that are responsible for the management and well-being of the ophthalmic patients. The technicians will assist in all aspects and functions of the assigned patient care area, efficiently and accurately perform ophthalmic testing, provide comprehensive education. The focus of this position is to ensure that the ophthalmic patient, physician, and clinical team experience a positive outcome that exemplifies fulfillment of the mission statement at Panorama Eyecare.

• Patient intake and workup, following standardized protocol.
• Ophthalmic diagnostic testing.
• Patient counseling and education as needed.
• Awareness of patient flow issues and ability to maintain efficient clinical flow.
• Updates daily schedule by assessing no-shows and add-ins.
• Scribes in a rotational pattern.
• Answers and returns phone calls and writes scripts as requested by physicians and other departments.
• Stocking and cleaning clinic as needed.
• Facilitates patient experience by assisting physician in overall patient care.
• Works within the confines of the Eye Center team by assisting other departments with answers to questions, patient triage, etc.
• Self-study is required to obtain/maintain ophthalmic technician certification within 18 months of employment.
• Maintains a professional demeanor, including dress and work conversation.
• Understands and solves patient complaints.
• Maintains effective working relationships with other staff and doctors.
• Other duties as assigned.

.Requirements:

Who You Are

• High school diploma or equivalent required.
• Prior experience in a fast-paced medical office and in electronic health record is preferred.

Additional Job Details:

• Works at our clinic location, Windsor Eye.
• This is a Full-Time Position.
• Compensation for this role will be $17.00 – $19.00 an hour based on experience/certification.

Our Growth Opportunities

At Panorama Eyecare, we care about our employee’s ability to grow within the company. Therefore, we have created career growth plans that allow employees the ability to work toward their professional growth. We encourage all employees to apply for internal openings they may be qualified for, and we welcome the opportunity to interview and coach employees on how to grow.

Below is the position we currently have open:

Ophthalmic Tech I – Non-Certified

Ophthalmic Tech II – COA

Ophthalmic Tech III – COT

Below, are other positions you could grow into as positions become open:

Senior Clinical Tech (COA or COT or COMT) – ECNC Locations

Lead, Ophthalmic Tech (COA or COT or COMT) – DES Locations

Supervisor, Ophthalmic Tech (COA or COT or COMT)

Our Employee Perks

• PTO Accruals Start at 3 Weeks
• Comprehensive Medical and Dental Insurance
• Company Paid Optical Allowance
• Company Paid Routine Eye Care
• Short Term and Long-Term Disability Insurances
• Educational Allowance
• Generous Paid Holiday Program
• 401K With Company Match

EEOC

Panorama Eyecare is an equal opportunity employer, and all qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, disability status, protected veteran status or any characteristic protected by law.

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