Entry Level Security Technician

Wittenbach Business Systems specializes in strategic partnerships with financial institutions delivering state of the art money processing and security solutions.

The driving force behind our growth is a commitment to listen to our clients and quickly deliver the right solutions to make them successful.

Founded in 1974 with headquarters in Sparks, Maryland and a regional center in Charlotte, NC.

Wittenbach has grown and contributed to our community for over 45 years and is one of the largest independent sales and service organization for financial equipment in the Mid-Atlantic and Southeast regions.

Wittenbach represents market leading manufacturers (including Hyosung, Hamilton Safe, Glory) whose products enable delivery of industry leading solutions offering performance, reliability, ease of use, and lowest cost of ownership for our customers.

Currently, we have an opportunity for an Entry Level Service Technician in our Field Service Group.

Due to the nature of WBS’ business, all qualified candidates will be subject to a drug, criminal background and driver’s pre-employment screening.

We offer a competitive salary & complete benefits package.

JOB QUALIFICATIONS

· Associates Degree in Electronics or equivalent military or trade school.

· Safes, locks, remotes, CCTV, ATM, cash equipment experience preferred.

· Skills: Thorough knowledge of basic electronics; strong mechanical aptitude.

Requirements: Must be able to drive from site to site.

Valid Driver’s License.

RESPONSIBILITIES

Customer Service

· Respond to dispatched emergency service calls, reporting to the customer site within 8 working hours or less as dictated by customer contract.

· Properly schedule calls to appropriately manage response time.

· Reinforce operator training issues with customer as appropriate.

· Utilize customer relations skills to maintain a highly professional image of our Field Service Representatives.

Preventive Maintenance

· Perform scheduled preventive maintenance routines, adhering to factory specification on all customer equipment.

Job Type: Full-time

Education:
High school or equivalent (Preferred)
Work Location: On the road