DISH
Do you like being active and working hands-on with the latest cutting-edge technology?Join our J.D.
Power award-winning In-Home Services team!The In-Home Services organization supports thousands of talented employees in 125+ facilities delivering service solutions to customers in every zip code.Our installation technicians are leading the charge for better customer experience, educating and connecting more Americans with every home they visit.
Our dedication to customer experience is paying off: in 2021, DISH earned the J.D.
Power award for being #1 in Overall Customer Satisfaction for the fourth year in a row.What’s in it for you?$19.50 per hourPlus, a promotion at 6 months with a $1.00 per hour pay increase!Paid incentivewith potential for up to$6,400in your first year and$9,100each year after that based on your performance!Our greatest benefit is opportunity, as we promote from withinOver 300 current Field Managers started their career as DISH Technicians!Continued pay increases of 10% built in with each new DISH Technician level achieved!Grow four levels as a DISH Technician and beyond over the course of your career!Paid time off vacation and sick timeFree DISH TV programming at a value of $114.99/monthat your home, plus deeply discountedSlingTVandBoost MobileplansPaid training, tools, and uniformsWhat will you be doing?We build our value around simplifying lives.
With installation expertise and a passion for sharing it, our technicians are building opportunities for themselves far into the future.In this role, you will:Install and manage customer products, while creating opportunities to sell them on new personalized technologyWork autonomously to upsell and offer smart home solutions to customers on a daily basisRelocate power and place mounts, satellite dishes, televisions, routers, cameras, receivers and whole-home connectivity technology in customer homesConduct site surveys and in-person home assessmentsWhat skills and experience do you need?Ideal technicians have:High energy, resourcefulness, and ability to multitaskAn eye for opportunities to sell customers on new personalized technologyStrong customer advocacy skills: friendly, communicative, with a high degree of integritySales, electrical, maintenance/repair, cable, military, and/or customer service experience preferredAll technicians must have:Ability to work in-person in multiple homes per day (this is not a work-from-home position; you will be in the field servicing customers’ homes)Ability to stand for long periods of time on ladders, lift over 70 lbs.
at times, crawl into small spaces, work in all climates and remain within the individual weight requirement of 335 lbsValid driver’s license in the state you are seeking employment in, with a driving record that meets DISH’s minimum safety standardResilience in the face of a fast-paced and changing environmentAbility to pivot work hours; five/six-day workweeks may be required during peak seasonal timesEmployment is contingent on successful completion of a pre-employment screen, to include a drug test and an acceptable driving record.Additional Benefits!Insurance Benefitsincluding Medical, Dental, and VisionHSA contributions of up to $520/yearby taking the tobacco free pledge, health assessment, and enrolling in online Rx and Virtual Visits401(k) retirement planwith company-match vested funds of$.50 per dollar up to $2,500/yearplus generous profit sharingStock Purchase Plan Option to acquire DISH stock at15%discounted ratesDeep discountswith Smart Home Services products such as soundbars, routers, and smart cameras/doorbellsTuition Reimbursementof up to75% of eligible expenses up to $2,000 per yearat an accredited college or university after 90 days of employment plus discounts with several universities we’ve partnered withIncredible Rewards and Recognition program– trophies and food days, branded clothing and high-value prizes, on and off-site events, elaborate rewards trips, and much moreAbility to promotetwo levels within your first year with commensurate title and hourly pay increase of 10%DISH is committed to puttingsafety firstby providing all personal protective equipment, including masks, gloves, protective eyewear and sanitizing solutions.
Additionally, we train our technicians on current COVID protocols, stringent cleaning practices and how to limit one-on-one interactions while servicing customers’ homes.Ability to promoteinto multiple levels of leadership within IHS, Commercial, Sales, and WirelessOngoing training and developmentto maximize your career potential