Aamazing IT
Job DescriptionLocation: 775 East Drive, Carol Stream, IL USA Conversion rate will be $23-25 depending on experience.
This will be supporting a warehouse and you will be on your feet, and walking a lot.
Maintains, analyzes, troubleshoots, and repairs computer systems, hardware, and computer peripherals.
Documents, maintains, upgrades, or replaces hardware and software systems.
Supports and maintains user account information including rights, security, and systems groups.
Trains employees, identifies, analyzes, and repairs product failures, orders and replaces parts as needed.
Network connection issues, track network connections back to network switches.
Escalates problems and issues to a higher level of support if unable to resolve.
Represents in a professional and businesslike manner and communicates effectively with customers and associates.
Interacts with customers, responding to routine technical questions or request for information.
Top 2 Skills Deskside Support, and Customer Service, M-F 8AM-5PM CST.
Deskside support role doing hardware repair, troubleshooting of hardware and software images, IMAC tasks, no on-call.
A certification is a plus, experience a minimum of 2 years.