Claims Technician – Aurora, IL

Job Description

You are a driven and motivated problem solver ready to pursue meaningful work. You strive to make an impact every day & not only at work, but in your personal life and community too. If that sounds like you, then you’ve landed in the right place.

Online Job Posting
The Hartford’s Claims Centralized Operations Group is seeking a highly motivated individual to join their team. This role is responsible for providing support to the Claims organization.

WHAT ARE THE RESPONSIBILITIES OF THE POSITION?

* Assisting multiple lines of business with operations duties
* Analysis & resolution of both routine and complicated work requests
* Financial transaction processing and regulatory compliance
* Meeting & exceeding hard deadlines
* Business and IT project work
* Continuous process improvement
* New claim triage and assignment process
* May be required to assist with customer calls

QUALIFICATIONS:

We are looking for individuals with consistent high level of performance and achievement over career span as well as demonstrated efforts and achievement toward self-development. This position requires a dynamic individual to supplement a high performing team with excellent customer service acumen.

*This position will be in our Aurora, IL office*

The ideal candidate will also have the following qualifications:

* Must be consistently successful in their current position
* Self-motivated
* Excellent analytical aptitude
* Exceptional customer service skills – may be required to back-up phones in heavy volume situations from time to time
* Strong written and verbal communication skills
* Proven organizational abilities for a fluctuating and multi tasked environment
* Demonstrated ability to collaborate and work effectively with others
* Work independently when required
* Proficient in Microsoft Office applications
* Ability to learn complex software applications
* Able to lift boxes up to 35 lbs
* High School Graduate. College degree preferred
* Hours are Monday – Friday 8:30 AM – 5:00 PM CT. May require occasional overtime
* This position is located in our Aurora, IL office & you will be required to report / work in the Aurora office

Start date: TBD

Start time: 8:30AM – 5:00PM CT

Training hours: 8:30AM – 5:00PM CT

Work hours after training: 8:30AM – 5:00PM CT M-F

Equal Opportunity Employer/Females/Minorities/Veterans/Disability/Sexual Orientation/Gender Identity or Expression/Religion/Age

Technician Claims – CH10FN