Asurion: Retail Associate, Electronics Repair (Part-Time)

:For more than 25 years, Asurion has been a leader in innovation, not only in the tech solutions industry, but in creating a culture where employees feel valued.We help people do more with their technology and stay connected on all of their devices.

We provide our customers with simple, helpful advice to get the most from their technology, assistance to fix any technology issues they have and protection of their devices to ensure they quickly get a replacement or repair if anything does go wrong.

What you will be doing:Our team of In Store Solutions Experts have great passion for technology and connecting customers to products that enhance their everyday lives through exceptional customer support and technical expertise.

We sell solutions-based products and services by building authentic connections with customers that drive long-lasting relationships.

The In Store Solutions Expert will work inside a retail store, and be the face of Asurion, delivering award-winning, personalized customer experiences.

Essential Duties and Responsibilities:Resolve customer issues by troubleshooting and repairing their electronic devicesBring sales experience to consistently sell the Connected Home product and Serve, Solve, and Sell on every customer interactionLearn and apply the details of the Connected Home product, how to gain an understanding of the customer’s technology, and how to offer and sell protection/tech support solutions to customers to meet their needsPerform in your role and achieve your goals by performing in sales, providing excellent service and technical/repair support, and creating satisfied customers, in accordance with Asurion’s Core ValuesExpand your knowledge of ubreakifix’s products and cultureDeliver world class customer serviceDemonstrate ubreakifix’s Core Values in all interactionsBe responsible for inventory management Here’s what you’ll bring to the team:A passion for solving problems and delivering solutionsA love for people and the devices that enrich their livesOne or more years of customer service/retail sales experience preferredA willingness to learn and leverage sales resources provided by AsurionReliable and flexible when it comes to dealing with difficult situationsThe ability to quickly adapt in an ever-changing environmentMotivated to meet and exceed evolving key performance objectivesAbility to work a flexible retail scheduleSix months experience with product service support or electronics troubleshootingKnowledge of mobile devices and operating systemsHigh School diploma or equivalent preferredStrong oral and written communication skillsStrong teamwork and collaboration skillsBasic knowledge of Microsoft Office We take care of you (benefits/perks):Competitive pay and benefits including health, dental, and visionRetirement savings planPaid time offContinuing education supportOngoing training to grow your skills About ubreakifixSince its inception in 2009, ubreakifix has grown to hundreds of stores nationwide in markets across the U.S and Canada.

ubreakifix has become the preeminent gadget repair company in the industry, largely due to its low-price promise and industry leading 90-day repair guarantee.

ubreakifix handles everything from phones and gaming consoles, to cameras, laptops, and computers.

Let the repair professionals at ubreakifix bring your electronic device back to its original look, feel and functionality all for much less than buying a new one.

And most repairs can be completed while you wait From water-damage or shattered displays to complex technical issues, ubreakifix is your fast, affordable, reliable repair solution.

Visit www.Ubreakifix.Com for more infoAbout AsurionAt Asurion, every one of us is a leader, from individual contributors to the senior team.

We utilize our 5 Leadership Principles to help align and guide us in our everyday interactions.Put Customers FirstPlay A Team SportTake OwnershipCollaborate and Then CommitReach Full PotentialAsurion helps more than 300 million people around the world unlock their technology’s untapped potential.

We create innovative technology solutions that help keep consumers connected, from comprehensive protection to smart tech help that redefines expertise.

Partnering with leading wireless carriers, retailers and pay-tv providers, Asurion’s 17,000 employees deliver a seamless, award-winning customer experience, anticipating their needs and providing tailored services reachable within one touch.