Product Lead, Marketing and Communications Digital Services

Product Owner, Marketing and Communications Digital Services (Remote or On-site)

Job Summary

Potential for remote work for the right candidate.

 

Be at your best with an organization that equips you to do so.

Whose people unite in making lives better.

At Carilion Clinic, we help communities stay healthy and our region grow stronger through compassionate care, medical education and research, and neighborhood outreach.

As part of our team you can expect professional stability, strong technological resources, and the advancement potential of a regional leader.

The product lead acts as primary liaison between stakeholders and the development team.

The lead must understand marketing and communications needs and how to translate them into digital solutions that meet Carilion’s goals and help patients use our services.

The lead will understand Carilion’s vision and help maintain a product road map to achieve it and prioritize requests to accomplish short-term goals.

Responsibilities include: Maintain expert knowledge of Carilion’s websites and other digital products.

Influence product roadmaps to help meet Carilion’s vision.

Serve as a resource to internal product end users and communicate critical changes.

Lead patient and employee journey mapping.

Incorporate feature requests into product roadmap and backlog.

Groom and prioritize the product backlog.

Develop user stories and define achievable acceptance criteria.

Set development goals and plan feature release milestones.

Interpret functional requirements and requests of end users.

Experience working in an Agile environment and with Drupal preferred.

Based in Roanoke, VA, we are an award-winning, community-based network of hospitals, primary and specialty physician practices, and affiliations with prestigious academic medical institutions.

Explore how joining a regional leader can enhance your ability to learn, grow, and succeed.

Minimum Qualifications

Education: Bachelor’s degree or 8 years equivalent experience required.

Experience: Five years of related experience with at least three years in specialized area required.

Maintains a broad knowledge of all marketing and communications areas and activities, while specializing with advanced knowledge in one or two specific functions.

Other Minimum Qualifications: Must possess excellent customer service and written/verbal communication skills, including presentation skills.

Demonstrated analytical thinking and interpersonal skills.

Must work well in a team environment and have a solid working knowledge of Microsoft Office programs.

Demonstrated resourcefulness and ability to work on multiple tasks/projects while meeting deadlines and being flexible in an environment of changing priorities.

Our Values

Below are our core values that we strive to embody and expect of all our team members:

Collaboration: Working together with purpose to achieve shared goals.

Commitment: Unwavering in our quest for exceptional quality and service.

Compassion: Putting heart into everything we do.

Courage: Doing what’s right for our patients without question.

Curiosity: Fostering creativity and innovation in our pursuit of excellence.

Requisition Number: 77582
Employment Status: Full time 
Location: 213 McClanahan
Shift: Day 
Shift Details: M
– F, day
Recruiter: JASON A BISHOP
Recruiter Phone: 540-983-4039
Recruiter Email: JABishop1@carilionclinic.org
For more information, contact the HR Service Center at 1-800-599-2537.

This is Carilion Clinic …

An organization where innovation happens, collaboration is expected and ideas are valued.

A not-for-profit, mission-driven health system built on progress and partnerships.

A courageous team that is always learning, never discouraged and forever curious.

Headquartered in Roanoke, Va., you will find a robust system of award winning hospitals, Level 1 and 3 trauma centers, Level 3 NICU, Institute of Orthopedics and Neurosciences, multi-specialty physician practices, and The Virginia Tech Carilion School of Medicine and Research Institute.

Carilion is where you can make your own path, make new discoveries and, most importantly, make a difference.

Here, in a place where the air is clean, people are kind and life is good.

Make your tomorrow with us.

Equal Opportunity Employer

Minorities/Females/Protected Veterans/Individuals with Disabilities/Sexual Orientation/Gender Identity

Carilion Clinic is a drug-free workplace.

Carilion Clinic is an affirmative action and equal opportunity employer.

We embrace a diverse workforce and provide equal employment opportunities to all qualified candidates without regard to Race, Color, Religion, Sex, National Origin, Protected Veterans status, Disability, Sexual Orientation or Gender Identity.

Carilion is a Drug-Free Workplace.

For more information or for individuals with disabilities needing special assistance with our online application process contact Carilion HR Service Center at 800-599-2537, 8:00 a.m.

to 4:30 p.m., Monday through Friday.