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Technical Service Manager – Bakery Application

CPS, Inc.

This is a Contract position in Chicago, IL posted June 11, 2020.

Technical Service Manager
– Bakery Application The Technical Service Manager
– Bakery Application will support profitable business growth at industrial sized customers by formulating, proposing & implementing innovative concepts on their lines and by trouble shooting specific issues Key Tasks Development and implementation of new products and concepts on industrial lines Development of products in line with customer demands Includes formulation and standardized baking tests Participate in the creation of demo concepts Understand R-A-P approach required for successful implementation Trouble shooting at customers To ensure existing sales or to develop new business opportunities Includes adaptation if needed of existing formulas Business Development support to Sales by Identifying new business opportunities at large customers (prospection) Detecting products at risk Implementing appropriate solutions (existing and new) Making internal and external presentation and seminars explaining benefits of our products Participate in strategic exercises intending to develop our business in the above-mentioned products.

This should be based on a good understanding of the local market Manage accurately all technical administration Ensure complete documentation on raw materials, formulations, process parameters, item requests, QC tests, labeling, TDS…on new or revised products Build an accessible project documentation in line with our NPD procedure by using the appropriate tools (R&D development documents, customer visit templates) Build expertise & network in specialty area Becoming leading expert in the product range by training and field experience Build around the expertise an active network of high commercial value of customers, machine suppliers, researchers, vendors and the international R&D community Provide intelligence on innovative raw material & technologies that can differentiate our products Assure premium performances of the R&D lab by designing standardized baking tests and respecting the 5S and GMP policy Act with Safety in mind Food Safety Report all food safety and quality issues to immediate Supervisor and/or head of Quality and take immediate action as appropriate within the team as defined by Quality procedures Comply with our food safety procedures upon new raw material selection, product development or modification and sample preparation If you’d like to hear more about this opportunity and others we are currently working on, please contact Stephanie Harper at sharpercps4jobs.com.

JO: 85.20SH Requirements Minimum Bachelor’s degree
– preferably in Food Science, Food Technology, Chemistry, Bakery Science, or related Degree or experience Minimum of 3 years of experience in food product development / technical sales, ideally in baking industry or ingredients related to the baking industry, including hands-on experience in industrial bakery, patisserie or chocolate production Understand functionality of ingredients / additives in relation to process and interaction between carrier-filling-decoration Proficient in spreadsheet & presentation software Excellent written & verbal communication skills Passion for industry processing (culture)
– combines intelligence with hands-on Mix of Analytical / feel for details and highly communicative person Dynamic and pro-active personality, doesn’t accept the status quo Customer oriented with sense for business development opportunities
– Strong networker Self-motivated and positive attitude Team player Multi-task: can work in parallel on different projects
– good organizer If you’d like to hear more about this opportunity and others we are currently working on, please contact Stephanie Harper at sharpercps4jobs.com.

JO: 85.20SH

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