Warehouse Representative

Warehouse Representative
– NOW HIRING

Conn’s is publicly owned and offers a comprehensive benefits program including: Medical, Dental & Vision Benefits, Flexible Spending Accounts, Paid Vacation, Basic Life Insurance, 401(k) Retirement Savings Plan, Employee Stock Purchase Plan, Tuition Reimbursement and Employee Discounts.

Position Summary: Requisition #5005

Conn’s Warehouse Representative’s role is to answer inbound calls to the warehouse and service customers’ needs in a professional manner.

Scheduling deliveries and customer pickups to and from the warehouse for the customers and retail locations.

Providing dispatch for the delivery drivers while they are out on routes.

Perform material handling functions for product in assigned department (receiving, picking, staging, uncrated, check-in, and other)

Responsibilities:
Professionally answers incoming customer calls and resolve their issue.
Services customers arriving at the warehouse for customer pickups
Dispatch for delivery teams as they deliver products and assist with any issue.
Contacts customers for pre-delivery to coordinate delivery time
Sweeping, mopping, and trash in lobby, break room, and restrooms.
Document all transactions systemically as per department standard operating procedures
Maintain a clean, clear and organized work area at all times.

Clean as you go.
Works closely with other departments and leaders to ensure proper product movement and tracking.
Qualifications:
Must be able to handle a large volume of inbound phone calls and perform inventory functions, including stock checks.
Must have excellent customer service and organizational skills
Computer and clerical experience are preferred
Must be able to occasionally position self to maintain/move product throughout the facility and be able to remain in a stationary position for long periods of time
Bilingual (English and Spanish) is a plus
High school diploma or GED is required
Conn’s HomePlus is an equal opportunity employer.

Job Type: Full-time

Pay: $16.00
– $17.30 per hour

Benefits:
401(k)
401(k) matching
Dental insurance
Employee discount
Flexible schedule
Health insurance
Life insurance
Paid time off
Referral program
Retirement plan
Vision insurance
Schedule:
8 hour shift
Supplemental Pay:
Bonus pay
Work Location: One location