Warehouse Management System Specialist

 Job Responsibilities

• Implementation and Support: Warehouse and customer configuration, user training, application testing, problem solving
• Post implementation support for local site operational issues and configuration requirements for future process improvements including reporting specifications
• On site user training, creation and administration of associated documentation
• Support new release testing against customer requirements
• Assist with the research and resolution of SAP ECC/EWM/Operational issues within inventory movements/imbalances and customer accounts
• Assist with the monitoring and reporting on the performance and progress of the Process Development, RCG and Depot Returns  and provide regular reports and statistics on a daily, weekly or monthly basis

• Fulfilling other objectives and directions from the Operations/Corporate headquarters as assigned Support new release testing against customer requirements
• Assist with the research and resolution of SAP ECC/EWM/Operational issues within inventory movements/imbalances and customer accounts
• Assist with the monitoring and reporting on the performance and progress of the Process Development, RCG and Depot Returns  and provide regular reports and statistics on a daily, weekly or monthly basis
• Fulfilling other objectives and directions from the Operations/Corporate headquarters as assigned

Decision Making Responsibilities:

Decision making responsibilities are under the supervision of the Process Development Operations Manager.  Work is performed within standard policies and procedures with daily requirements for independent decision-making.

Financial Responsibilities:

This position affects customer accounts, depot relations and company revenue.  Review and changes directly to a customer’s account are not performed but internal actions may affect customer account(s).  

Required Qualifications

• Education and Experience Qualifications
• High School Diploma
• Strong verbal/written communication, management and organizational skills
• Skilled at multi-tasking and managing competing priorities
• Working knowledge of Windows Applications including Word, Excel and Outlook
• Detail oriented and accurate, curious and adaptable learner
• Strong interpersonal skills (communication, presentation, issue management) with all levels within the organization
• Highly flexible schedule with ability and willingness to work extended hours and to travel

Bob’s Discount Furniture is proud to be an Equal Opportunity Employer and is committed to reasonably accommodating qualified persons with disabilities to enable them to perform the essential duties of their position.