Badcock is one of the largest home furniture retailers in the country. We’re proud to say that we’ve been serving the community and providing employment opportunities for more than a century. There are currently more than 380 Badcock stores in eight states, and our headquarters in Mulberry, Florida, employs more than 1,200 people.
We are always looking for smart and talented people to join our team. Whether you are a seasoned professional or you’re just embarking on a new career path, our job opportunities offer growth, advancement and competitive pay and benefits. If you’ve got the drive, we’d love for you to be part of our family.
JOB SUMMARY:
Responsible to perform a variety of specific duties at the store and outside locations. Operates and maintains a delivery vehicle consistent with company policy. Prepares merchandise for delivery, delivers, installs, and demonstrates merchandise in the customer’s home. Performs a variety of customer service functions; strives to serve the customer professionally at all times.
ESSENTIAL FUNCTIONS:
- Secures and maintains the company issued tools.
- Observes all state and federal traffic laws and wears a seatbelt while in the company vehicle at all times; wears OSHA required equipment consistent with moving merchandise.
- Calls customer and completes pre-delivery checklist
- Cleans, checks, and tests merchandise before loading.
- Learns and complies with the company’s loss prevention program by working in a safe manner; identifies, reports and resolves unsafe conditions that may result in property damage or personal injury.
- Inspects the delivery vehicle daily to diagnose defects and keep it performing properly.
- Loads and unloads merchandise, also unboxes, set ups, displays, cleans, touches up, repairs, refurbishes, test/checks returned products and services merchandise as needed.
- Delivers and returns merchandise with proper use of shipping blankets and tie-downs to secure the merchandise.
- Picks up repossessed merchandise from customers homes as instructed by management.
- Uses a dolly to safely deliver merchandise; uses a delivery checklist to ensure the merchandise is properly installed/demonstrated; maintains vehicle security and ensures that the customer is completely satisfied.
- Follows the daily delivery schedule.
- Performs minor service calls and repairs.
- Removes and disposes of packing materials.
- Uses all customer service satisfaction methods
KNOWLEDGE AND SKILLS:
- High school education or GED.
- Ability to lift up to 75 lbs., 200 lbs. with the aid of a dolly or the assistance of another person without sustaining personal injury or damaging the merchandise.
- Ability to read tags, instructions, maps, documents.
- Clean, valid driver’s license – ability to be DOT certified if required.Mechanical ability to install and service home appliances, electronics, etc.
- Ability to work flexibility involving work hours, including weekends.
- Ability to communicate effectively with customers, and personnel; assimilate information and make decisions; work under pressure in a detailed, organized manner.
- Ability to plan and organize daily work activities and work independently in absence of supervisor.
- Ability to lift, bend, stoop, kneel, sit, stand, walk.
Employee Benefits Include:
COMPETITIVE PAY
401K PLAN
COMPANY PAID LIFE INSURANCE
EMPLOYEE MERCHANDISE DISCOUNT
MEDICAL, DENTAL, AND VISION
PERSONAL AND VACATION PAID TIME OFF
DAYCARE REIMBURSEMENT PLAN
PERFORMANCE INCENTIVES
Equal Opportunity Employer/Drug Free Workplace
Job Type: Full-time
Pay: $14.00 – $16.00 per hour
Benefits:
- 401(k)
- Dental insurance
- Employee discount
- Health insurance
- Life insurance
- Paid time off
- Vision insurance
Schedule:
- 10 hour shift
- 8 hour shift
- Day shift
- Monday to Friday
- Overtime
- Weekend availability
Education:
- High school or equivalent (Required)
Experience:
- Delivery Driving: 1 year (Required)
- Appliance/Furniture Delivery: 1 year (Preferred)
- Customer Service: 1 year (Required)
- Delivery/Warehouse: 1 year (Required)
Language:
- Bilingual/Spanish (Preferred)
License/Certification:
- Driver’s License (Required)
Work Location: One location