Operations Administrator

Operations Administrator in Superior, CO at Ethan Allen Global Inc.

A strong American brand with global reach.

A design authority with a modern attitude.

A high-quality manufacturer.

An innovative retailer.

A destination for the one-stop shopper.

A full-service Design Center staffed by design professionals who make house calls.

We are all of these things, but, most important, at Ethan Allen we are people who love our homes.

And we believe passionately that everyone should love theirs.

Homes are powerful.

Home is the blueprint for your life.

Our work is that simple.

And that complex.

The well-designed home never goes out of fashion, but its definition is always changing.

Every day, we challenge ourselves to create exceptional, relevant, and stylish furniture and accessories.

We customize.

We travel the world for design inspiration.

In my job I’m constantly on the road.

I know just how hard it is to find time to create a home.

That’s why I’m so proud of our complimentary professional design service.

With all the demands of modern life, busy people really need the help of a trusted design pro in making a comfortable home.

I also insist that Ethan Allen provides value, not just with our unique service, but also with free local delivery (which is rarer than it should be in this world); creative financing; and a business structure that gives us remarkable control over costs.

We do it all: design, manufacture, market, distribute, deliver, and install.

We set the standard for the attainable and well-designed home.

And that’s all we want.

It’s that simple and that complex.

M.

Farooq Kathwari Chairman, President and CEO

Job Description

Assist and support the design team with all the tasks necessary to achieve the goals of the team.

Including, inventory control, accounts payable processing, reporting, sales processing and customer service.

SPECIFIC RESPONSIBILITIES

• Manage the flow of information regarding status of customer orders and deliveries, follow-up service, etc.

  between the service center and the design center staff.

• Ensure all cash transactions, including charge cards and bank deposits, are reconciled, properly deposited and accurately recorded in the ledger.

  Process blind cash balancing and exceptions.

• Review and control open order, inventory reports and workroom logs.

  Communicate to design teams as needed.

• Identify unrecorded delivered sales and implement procedures to prevent future occurrences.
• Assist with cycle counts/inventory control.
• Handle incoming communication from customers.

  Research and resolve customer inquiries in accordance with company guidelines.

  Monitor customer problems and identify recurring issues and trends. 

• Update and monitor service work orders.
• Maintain petty cash fund ensuring appropriate approval on all petty cash expenditures.
• Coordinate with the Design Team to provide exceptional service to customers, before and after the sale.
• Work cooperatively in maintaining a neat and orderly Design Studio projection.
• Assist customers, front desk, and design consultants as needed.
• Contribute ideas and suggestions that will improve our ability to provide exceptional customer service 

Job Requirements

Education/Experience

High school diploma or equivalency with a minimum of two years business or office experience.

Other Requirements

Strong organizational, verbal and basic computer skills.

Ability to work with others in a team setting.

Positive attitude and high energy.

Must be able to work holidays, evenings and weekends.

The starting salary range for this position will be (you can use an hourly rate range or an annual salary range, for example $18.00 to $22.00 per hour depending on experience or $37,440 to $45,760 depending on experience).

Benefits are an important part of the total compensation that are offered, providing a peace of mind and financial well-being.

Ethan Allen is committed to offering a variety of benefits that allow associates to choose whether or not to participate based on personal and family needs.

Some of the benefits offered are 401(k) plan (with Employer matching contributions), two Medical Plans with Prescription Drug Coverage, Health Savings Account (including Employer contributions), Dental Plan, Vision Plan, Basic Group Term Life & Accidental Death & Dismemberment, Supplemental Group Term Life & AD&D Insurance, Dependent Group Term Life Insurance, Short and Long-Term Disability (FT associates only), Business Travel Accident Life Insurance, Flexible Spending Accounts – Health Care & Dependent Care, Commuter Saving Plans – Public Transit & Parking, Voluntary Whole Life Insurance, Voluntary Critical Care Insurance, Voluntary Accident Insurance and Employee Assistance Program.”

Ethan Allen has been a leader in the luxury home furnishings and interior design business for more than eighty years.

We are a global style authority, spanning twelve countries on three continents.

We built our company on a vertically integrated business model that has stood the test of time.

We believe our associates are our greatest assets, and that talent, drive, and customer focus should be rewarded.

We employ the best in the furniture industry and offer exceptional training and support by utilizing the latest technology and proven business practices.

E than Allen is an Equal Opportunity/Affirmative Action Employer.

All Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability or veteran status.

We are an E-Verify Employer.

Ethan Allen is an Equal Opportunity Employer that is committed to inclusion and diversity.

We also take affirmative action to offer employment and advancement opportunities to all applicants, including minorities, women, protected veterans, and individuals with disabilities.

To view Ethan Allen’s EEO policy statement click here .

Ethan Allen is committed to working with and providing reasonable accommodation to applicants with physical and mental disabilities click here .

Please contact your Benefits Specialist at 203-743-8252 or via email at benefits@ethanallen.com .

Ethan Allen will not discriminate or retaliate against applicants who inquire about, disclose, or discuss their compensation or that of other applicants.

For more information, please click here .

If you’d like more information about your EEO rights as an applicant, please click here .

For more information regarding EEO please click here .

Ethan Allen participates in the E-Verify program in certain locations as required by law.

To learn more about E-Verify and your Right to Work click below: