Market Research Analyst

About Akron Children’s Hospital

Akron Children’s Hospital has been caring for children since 1890, and our pediatric specialties are ranked among the nation’s best by U.S.

News & World Report.

With two hospital campuses, regional health centers and more than 50 primary and specialty care locations throughout Ohio, we’re making it easier for today’s busy families to find the high-quality care they need.

In 2020, our health care system provided more than 1.1 million patient encounters.

We also operate neonatal and pediatric units in the hospitals of our regional health care partners.

Every year, our Children’s Home Care Group nurses provide thousands of in-home visits, and our School Health nurses manage clinic visits for students from preschool through high school.

With our Quick Care Online virtual visits and Akron Children’s Anywhere app, we’re here for families whenever and wherever they need us.

Learn more at akronchildrens.org.

OUR PROMISES
To treat every child as we would our own
To treat others as they would like to be treated
To turn no child away for any reason
We are seeking people who are committed to fostering a diverse environment in which patients, family and staff from a variety of backgrounds, cultures, and personal experiences are welcomed, included and can thrive.

FT M-F Days

This is a work-from-home position.

The ability to work from home may change based on business needs.

Summary:

Responsibility for development, maintenance, and analysis of a wide array of market, network and other data to support the initiatives and business plans of Akron Children’s Hospital.

Assists in other activities of the strategy and business development and PR and marketing departments, as needed.

Responsibilities:

Maintain knowledge base of data sources available for use in strategy, business development and marketing activities, including strategic and business planning, market research and other initiatives

Evaluate and determine which sources provide the most reliable, timely and meaningful data

Facilitates data collection, analysis and reporting for hospital and PR initiatives

Recognize and capitalize on opportunities to improve data collection processes and accuracy.

Develop and maintain dashboards and standard reports as requested

Maintain resources of project data, summary results/analysis, data collection tools, presentations, etc

Other duties as required

Technical Expertise

Strong organizational, analytical and problem-solving skills required, with emphasis on attention to detail and ability to work on multiple projects simultaneously.

Customer service mindset and superior interpersonal and communication (verbal, written, and listening) skills required

Experience providing information in new and end-user friendly ways is required

Familiarity with medical coding is preferred

Experience in healthcare is preferred

Proficiency in MS Office (Outlook, Excel, Word) or similar software is required.

Epic Systems, Strata, Qlik, SAP WebI software is preferred

Database knowledge, data visualization, and basic SQL or other query language is preferred

Education and Experience

Education: Bachelor’s degree in analytics, business, statistics or related field is required.

Years of relevant experience: 3-5 years in analytics or related field.

Master’s degree will be considered in lieu of experience.

Years of experience supervising: None

Full Time

FTE: 1.000000

Akron Children’s Hospital is an Equal Opportunity Employer of Minorities, Females, Protected Veterans, and Individual with Disabilities.

Position: PROFESSIONAL