Exela Technologies
Job description
Title: Customer Service Representative
Job Type: Regular
– Full Time
Job Location: Cleveland, OH, 44106
Benefits
– Medical, Dental, Vision coverage.
401K, Referral Bonus
Job Summary:
Performs the data entry function to update automated records; verifies the accuracy of work.
Essential Functions and Responsibilities:
· Batches documents
· Keys data from source documents in a timely and efficient manner
· Performs acceptable volume of work in a timely, efficient, and accurate manner and in order of scheduled priorities to meet or exceed client expectations of processing schedule
· Performs verification duties as required
· Keys correcting entries as indicated by verification or another warning
· May troubleshoot data problems
· May operate peripheral equipment
· May assist in the development of production formats and keying procedures
· Demonstrates high levels of safety awareness and notifies supervisor of potential hazards
· Follows the security and privacy policies, standards, and guidelines in order to protect the informational assets of both the company and their customers
· Performs other duties as required
· Repetitive motion is required: may require twisting/bending/climbing
· Required to work at the computer for long periods
· Required to stand, walk, simple grasp, reach with hands and arms
· Required to regularly sit, talk or hear
· Required to possess close vision and ability to focus
· Conditions may include office environment, computer room, production floor, warehouse, and shipping/receiving.
Occasional exposure to dust, dirt, toner, ink, and other environmental factors is possible.
Qualifications Required:
· H.S.
diploma or equivalent
· Ability to read, write and speak English
· Required to work at the computer for long periods
· Required to stand, walk, simple grasp, reach with hand and arms.
· Required to regularly sit, talk or hear
· Required to possess close vision and ability to focus
· Conditions may include office environment, computer room, production floor, warehouse, and shipping/receiving.
Occasional exposure to dust, dirt, toner, ink, and other environmental factors is possible.
· Repetitive motion is required; may require twisting/bending/climbing
· May lift up to 25 lbs.
frequently
Preferred:
· Previous experience with data entry desirable
· Repetitive motion is required: may require twisting/bending/climbing
Job Type: Full-time
Benefits:
401(k)
Dental insurance
Health insurance
Vision insurance
Schedule:
8 hour shift
Experience:
Mailroom: 1 year (Preferred)
Work Location: One location