Advance Office Clerk

Overview: Avosys is a growing integrator of professional, technological and management solutions services.

Founded in 1998, Avosys provides services nationwide to Federal, Commercial, Local and State clients.

We recognize the foundation of our firm is our people and we continue to rise above our competition by hiring the best.

Is it your calling to serve our Nations Heroes?

Avosys is seeking an Advance Office Clerk to provide services to the military and their families at Joint Base Pearl Harbor-Hickam in Honolulu, Hawaii.Maximize family time with no weekend, Holiday, or on-call requirementsMaintain work-life balance with guaranteed 8-hour shiftsTake advantage of our competitive, comprehensive benefits package including medical, dental, vision, life, short-term disability, long-term disability & 401(k) Responsibilities: Provides clerical/administrative support.Answers main office phone line.

Directs telephone calls to appropriate section for assistance.

Takes messages as required.Arranges and schedules medical appointments and determines patient eligibility for services.

Determine patient eligibility, schedule appointments, relay general instructions to patients, or make referrals to other sections.

Supports PCM by name processing for appointment and appropriate access to care time-framesduring allocation of standard appointment types.Maintains appointment schedules using government computer systems and standard protocols and procedures.

Validates basic CHCS patient demographic information prior to booking appointment for patients.

Make required updates.Maintains accurate and up-to-date patient schedules and logs.

Utilized government computer system tools and standard protocols and procedures (detail codes, freezing slots, and TRICARE on-line usage) to facilitate maintenance of appointment slots, rescheduling options or cancellation processing.Call patients as needed to schedule, reschedule, and/or cancel appointments.

Promotes consult/referral specialty medical care within the MTF.Obtains updates and files medical records.

Obtains documentation as requested by health-careproviders (test results or documentation not yet filed in records).Organizes and researches patient records, extract needed information, and review records for completeness, accuracy, and consistency within established guidelines.Initiates and locates patient medical records.

Maintains medical records in accordance with prescribed directives.Conducts daily pull, delivery, and retrieval of patient records.

Ensures arrival of medical records prior to appointment(s).Prepares reports regarding record statistics as necessary.

Participates in records review as part of the facilitys quality assurance program and in accordance with accreditation standards.Retires medical records in accordance with regulatory procedures and guidelines.

Qualifications: A fully qualified typist (computer keyboard) with a minimum of 50 WPM is required.General medical ethics, telephone etiquette, and excellent communication and customer service skills.English language, correct grammar, spelling, punctuation, capitalization, and format to prepare and edit written correspondence, reports, and transcribed material.Ability to communicate effectively, both orally and in writing.General office administrative and clerical skills to perform receptionist duties and answer telephones.Ability to use standard office equipment, such as computers, typewriters, copiers, fax machines, telephone systems and office automations systems, to perform a substantial range of medical record maintenance support.General knowledge of Joint Commission on Accreditation of Health-careOrganizations (JCAHO) standards; Accreditation Association for Ambulatory Health Care (AAAHC) for complete, prompt, and accurate health records.High School diploma or General Educational Development (GED) equivalency.

Basic medical terminology required.At least one year in medical office scheduling, in an office setting, or at least one year in relevant experience or specialized Registered Health Information Technician (RHIT) or Registered Health Information Administrator certification required.The work can be sedentary.

However, there may be some physical demands.

Requirements include walking, standing, sitting or bending.

Must be able to carry 25-50 pounds and reach high shelving units with the assistance of step ladders to retrieve and file medical records.

Other Information: Industry: DefenseUS Citizenship Required: YesBackground Check: RequiredCurrent Clearance Level Required: NoneTelework: NoTravel: NoEqual Opportunity Employer/Veterans/DisabledAll qualified applicants will receive consideration for employment without regard to race, color, religion, sex, gender identity, national origin, or protected veteran status and will not be discriminated against on the basis of disability.

If you are an individual with a disability and require a reasonable accommodation to complete any part of the application process, or are limited in the ability or unable to access or use this on-line application process and need an alternative method for applying, you may contact (210) 888-0775 or JobsAvosys.com for assistance.