Windows Systems Engineer

Windows Systems Engineer  
Location: Bethesda, MD  

GRSi, the 2021 Maryland Tech Council Government Contractor of the Year, is experiencing industry leading growth. We have been recognized by Inc. Magazine as one of the fastest-growing companies in the country for six years and are led by Maryland’s 2019 CEO of the Year.  As part of our growth, we are searching for a Windows Systems Engineer. This position is based in Bethesda, MD.

Responsibilities:  
– Perform best practice desktop engineering support for an enterprise environment consisting primarily of Windows desktops/servers
– Perform application packaging, deployments, documentation, and release control in an enterprise IT environment
– Perform secure baseline image creation, testing, and deployment for multiple hardware configurations
– Perform OS installation, patching, updates, and upgrades for Windows desktops/servers
– Leverage expertise with technologies such as SCCM, Group Policy, Microsoft Deployment Toolkit, Active Directory, MBAM/BitLocker, PowerShell, Ivanti Endpoint Security, BlackBerry/Cylance Protect
– Provide advice, technical consultation, and Tier 3 support guidance by analyzing and resolving problems and evaluating alternative means of satisfying user requirements
– Research and implement new technology to service the client and the team while staying up to date on the latest solutions and communicate with the vendors to ensure the best option is provided
– Engage in requirements gathering and validation with stakeholder groups to understand and address current needs across the desktop and server environments, as well as emerging/future trends
– Research, test, and deploy security patches and vulnerability mitigation and remediation configuration changes
– Provide after-hours and weekend support for reported outages  
– Create and maintain Standard Operating Procedures (SOPs) and technical documentation
– Effectively support a blend of operational and project-based engineering/administration activities  

The Company: 
Innovation, Collaboration, and Agility – at GRSi these are not buzz words, they’re our mantra. 

GRSi is an ISO certified and CMMI/dev-ML3 rated professional services organization with expertise that covers all areas of information technology and professional engineering services — from systems integration; Agile, Iterative, and Waterfall software development; multi-tier infrastructure support; to full-spectrum cybersecurity and enterprise systems support. Regardless of the program or the task, the excellence of GRSi is all about the people. Our greatest asset is our ability to attract and retain highly qualified professionals and our record growth this past year means new opportunities. 

GRSi is an Equal Opportunity/Affirmative Action employer. Qualified applicants or employees will receive consideration for employment without regard to race, color, religion, ethnic or national origin, ancestry, age, sex, sexual orientation, gender identity, pregnancy (including childbirth or related condition) citizenship, familial status, mental or physical disability status, veteran status, genetic information, other non-disqualifying disability, or any other characteristic protected by law. 

Job Requirements:

Requirements:  
– 6+ years of relevant, applicable professional experience
– Bachelor’s degree in Engineering/Applied Sciences or related disciplines
– Strong verbal and written communications skills, with the ability to collaborate and consult with diverse stakeholder groups

Desired Experience:
– Demonstrated experience providing systems administration and engineering support for Windows 10 or Windows Server 2016+
– Proficient in developing and deploying software installation packages across enterprise environments
– Proficient in creating and editing MSI installers, Windows batch, and PowerShell scripts
– Proactively addressing vulnerabilities and supporting remediation activities
– Creating customized reports leveraging endpoint management technologies
– Strong SCCM experience in the development, testing, and deployment of packages and images
– Demonstrated experience in developing rigorous testing disciplines to ensure stable computing platforms
– Demonstrated experience in consulting with end-users to identify and understand needs, as well as developing tailored solutions to address complex technical needs
– Experience managing group policy, reviewing existing policies, and proposing changes to increase performance, efficiency, and security across the environment