Topaz Jobs – Rawlins: Santander Holdings Usa Inc Automation Engineer

Santander Holdings USA IncDescription Support critical production applications, respond to and address production issues, implement monitoring and automation solutions to prevent future occurrencesExperience with IT automation using Windows PowerShell and/or higher level programming languages such as C# and PythonTroubleshoot nonproduction environments and production environments as they relate to code deployment and application releasesDevelop automation tools to assist with deployments, configuration management and reportingFamiliarity with Splunk searches and alerts or similar monitoring platformsFamiliarity with relational database design and usage, specifically for creating automated reportsMonitor and address incoming requests in the ASE ServiceNow queue for nonproduction deployment, research, investigation, troubleshootingIdentify, perform, automate and report on daily environment maintenance tasksCollaborate closely with developers to ensure that the designed solution meets non-functional requirements such as availability, performance, security, and maintainabilityUtilize extensive knowledge of Windows and infrastructure troubleshooting to determine root cause of system related issuesCreate a bridge between development and operations by applying a software engineering mindset to systems support and administrationFamiliarity with load balancer configuration and troubleshoot of configurationStrong communication skills both written and verbal.

Job Family: Information TechnologyDesigns, analyzes and supports the company’s information technology structure, systems and processes.

Acquires, designs, implements and operates the company’s information technology resources (e.G., computer hardware, operating systems, communications, software applications, data, databases, etc.).

Deploys, acquires, maintains and ensures security of information technology assets.

Plans and tests processes to ensure compliance with system requirements, business objectives, security standards and other technical requirements.Job Function: Application SupportTests and analyzes new and existing applications using technologies and databases to support business requirements.

Responsible for the maintenance of day-to-day operations of an application, as well as diagnosis and recovery, and ensuring alignment with system standards.Summary of Responsibilities:Essential Functions: Performs impact analysis and drive root remediation across application and infrastructure tiers by facilitating real-time and offline triages.

Engage vendors as required.Provides technical oversight and execute on infrastructure upgrade activities.Creates well-written and understandable technical documentation.Maintains good working relationships with stakeholders and business teams as well as Incident/Problem managers, other technical support and development teamsDelivers appropriate metrics for reporting on key performance and working with the performance and reliability team to drive continual service improvement.Works with the relevant development and application reliability teams to ensure proper root cause analysis is performed, workarounds and known errors are documented, seek improvements to ensure that lessons are learnt from incidents to prevent a future reoccurrence.Other Functions:Other duties as assigned.

Requirements: Education Bachelor’s Degree: in Computer Science/Software Engineering or equivalent field.Or equivalent work experienceExperience 5-9 years Experience supporting web-based applications by applying relevant technology architectures.Skills & Abilities Knowledge of end-to-end systems development life cycles (i.E., waterfall, iterative and other modern approaches to software development)Solid understanding of network and internet technology concepts, including web server technologies, database technologies, Microsoft environments and Data center operations.Excellent customer service skills that build high levels of customer satisfaction for internal and external customersDemonstrated ability to communicate effectively with both technical and non-technical individualsAbility to collaborate and perform in a dynamic and continuous-improvement seeking environmentWillingly shares relevant technical and/or industry knowledge and expertise to other resourcesExcellent problem-solving, team, and time management skillsResourceful and proactive in gathering information and sharing ideasHands-on experience with problem diagnosis and creative problem solving skillsAbility to work and thrive in a fast-paced environment, learn rapidly and master diverse technologies and techniquesAbility to independently manage multiple tasks and client commitments concurrentlyStrong attention to detailSelf-motivated and highly professional with ability to lead and take ownership and responsibilityAbility to engage in technical conversations with various technical support groups Working Conditions: Frequently: Minimal physical effort such as sitting, standing, and walking.Occasional moving and li