Systems Engineer IV – Automation Development

JOB SCOPE

Responsible for designing, development, and implementation of enterprise-wide applications supporting Device, Identity, DNS, provisioning, and operations applications and their associated operating systems and databases. Participation in full life-cycle of systems engineering activities of high-quality, scalable solutions. Works closely with other network operations, engineering, and IT staff on system design, engineering, configuration and operation. Accountable for the development and automation of highly-available systems and standards. Responsible for the operationalization and implementation of infrastructure and web services that align with business objectives. Interfaces at the various levels of the organization to operationalize strategies related to service delivery with a focus on scalability, reliability, high availability, time to market, and automation to promote a superior customer experience. Works closely with technical operations staff on system designs and configuration.

DUTIES AND RESPONSIBILITIES

• Responsible for engineering activities that maintain and enhance the company’s services directories related to identity, provisioning, activation, DNS and authentication.
• Experience with build automation SCM, CI, DevOps tools (GitLab, Jenkins, Jira, Ansible/Chef).
• Strong experience with programming languages, such as Python, JAVA, Golang, Groovy and JavaScript.
• Strong experience with scripting languages (Perl, Shell)

• Experience with building Rest APIs and Services
• Strong experience with RDBMS and NoSQL.
• Utilize staging/lab environment to validate test plans and configurations before service deployment. Develop test cases and use cases in efforts to meet business needs and enhance the customer experience as well as provide a high-level of engineering technical documents and support to operational personnel.
• Knowledge and ability to code and implement common scripting languages and practices.
• Knowledge of operations tools for monitoring, deployment, configuration management and automation.
• Direct support in maintenance window for new/critical deployments to ensure process and procedures are properly written and deliver the expected results.
• Develop automation scripts for platform testing, synthetic transactions, and deployment support.
• Drive continual service improvements within the service delivery platforms to improve operational effectiveness across Network Operations and company performance measures while ensuring alignment of business strategies with technical solutions.
• Drive a culture of operational excellence by ensuring all systems and solutions are deeply instrumented and monitored to increase operational efficiency and availability of all systems, applications and platforms.
• Knowledge in operating systems, data storage technologies, databases, network devices, network appliances, network design, protocols, and systems architectures
• Experience developing enterprise level distributed software
• Demonstrated understanding of DevOps principles to assist in the transformation to apply them in practice
• Is able to make decisions and solve problems all while working under pressure
• Capable of analyzing and resolving complex issues, both logical and interpersonal
• Ability to plan, prioritize and organize multiple projects and tasks effectively

BASIC / MINIMUM QUALIFICATIONS

• Bachelor’s degree in Engineering, Information Systems, or related field and / or equivalent work experience
• Minimum Six (6) years of experience in Application Development
• Minimum three (3) years of Network Engineering experience, System Administration and Database support.
• Minimum of two (2) years of Systems / Server Administration of CentOS/Linux UNIX.
• Minimum of two (2) years of Software Development experience, preferably in a DevOps model.

ADDITIONAL JOB QUALIFICATIONS

• Drive continual service improvements within the service delivery platforms to improve operational effectiveness across Network Operations and company performance measures while ensuring alignment of business strategies with technical solutions
• Python, web services/REST APIs, LDAP development experience
• Chef, Ansible, Jenkins, Gitlab, Terraform or other
• Extensive knowledge and experience in the creation of original tools using one or more of the following scripting languages: bash, perl, python, ruby or go; python preferred.
• Solid communication skills with the ability to communicate effectively to other engineers, as well as senior leadership.
• Infrastructure knowledge (bare metal, private cloud, cloud native, AWS, Kubernetes, Docker, advanced networking )
• Skilled at troubleshooting network issues using packet capture tools including NetScout and Wireshark.
• Preparing systems integration and test certification documentation and reporting, generating test reports, methods of procedure and bug reports.
• Ability to operate independently with occasional oversite.
• Ability to read, write and speak the English language to communicate with employees, customers, suppliers, in person, on the phone, and by written communications in a clear, concise, technically accurate language in describing events and challenges.
• Assembles concise, understandable analysis and clearly identifies facts and opinion
• Strong knowledge of troubleshooting tools (i.e tcpdump, netstat, iostat, traceroute, snoop) and System monitoring applications (Nagios, Netscout, Splunk, etc).
• Solid understanding of LAN/WAN topology, network protocols (TCP/IP, FTP, NFS), switches and firewalls
• Comprehension of the DHCP, DNS, SNMP, and TFTP protocols
• Strong ability to conduct design sessions to specify solution designs for feasibility, cost, and functionality
• Strong ability to follow and implement established change and control policies and procedures
• Broad knowledge of choosing the appropriate lifecycle and the planning, monitoring and control of the systems engineering process

PREFERRED QUALIFICATIONS

• Experience with automation and automation tools to eliminate manual processes.
• Experience with DevOPs processes and tools. Agile SDLC.
• Experience with GitLab, Chef, Kubernetes, Golang, javascript, Docker, etc.
• OS experience with RHEL and CENTOS
• Python, SQL, Perl, PHP, BASH

ISY308-APO 300677 300677BR

Here, employees don’t just have jobs, they build careers. That’s why we believe in offering a comprehensive pay and benefits package that rewards employees for their contributions to our success, supports all aspects of their well-being, and delivers real value at every stage of life.

The pay for this position has a minimum of $85,900.00. The actual salary offer may be higher as we carefully consider a wide range of factors, including your skills, qualifications, experience and location. Also, certain positions are eligible for additional forms of compensation such as bonuses.