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Service Desk Specialist

Ciber Global LLC

This is a Full-time position in Frisco, TX posted April 16, 2020.

Make a difference Ciber Global wants you.

Come build new things with us and advance your career.

At Ciber Global you’ll collaborate with experts.

You’ll join successful teams contributing to our clients’ success.

You’ll work side by side with our clients and have long-term opportunities to advance your career with the latest emerging technologies.

Responsibilities Serve as a central point of contact for all the associates.

IT questions, problems, or request for information of any supported application, utility or system.

Troubleshoot, diagnose and resolve problems related to operating systems, hardware and software.

Provide accurate problem analysis, including business impact, and facilitate implementation of timely solutions.

Document problems and conversations to create a log that can be referenced by other technicians and for training purposes.

Experience At least 3 years relevant experience required.

Qualification Bachelor degree in relevant field.

At Ciber Global our consultants have access to a comprehensive benefits package.

Benefits can include Paid-Time-Off, Paid Holidays, 401K matching, Life and Accidental Death Insurance, Short Long Term Disability Insurance, and a variety of other perks.

Ciber Global is an Equal Opportunity Employer MinoritiesFemalesGender IdentitySexual OrientationProtected VeteransIndividuals with Disabilities.

Find a purpose Embrace emerging technologies, create inventive solutions and meet intriguing client challenges.

Be a part of something bigger working on teams that make a difference and transform business.

Move ahead No matter where you are in your career, you can work to move to the next level.

You’ll work hand in hand with top-tier talent and be part of a team focused on the technologies that lead the way to exciting technological changes.

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