Senior Product Manager – Tech, Payment Acceptance and Experience

Are you passionate about taking ideas from concept to scale in the payments space?

Are you relentless in your pursuit of building great products and transforming good products into great ones, always wanting to push the boundaries?

Are you excited about working with a tightly-knit supportive team with a shared vision for the future of global payments?

Join the Amazon Payment Access Innovation team Our team’s vision is to enable anyone anywhere to shop on Amazon.

To do so, we are building new payment methods and experiences for Amazon customers across the world.

We are looking for a talented product leader to join us as Senior Product Manager (Technical), to invent new ways for customers to pay on Amazon.

In this role, you will define the product roadmap, define product features and work closely with the development teams to launch features that customers use world wide.

You will have the opportunity to work with a range of technical teams and accelerate Amazon’s growth.

It doesn’t get bigger than this.

You are a good fit if: You have experience in building, launching and managing exceptional products, and can raise the bar on customer-focused thinking.

You can dive into technical details and inspire engineers to deliver on a product vision and strategy You understand the business drivers, systems and technologies behind your product, their limitations, scaling factors, boundary conditions and reasons for architectural decisions.

You are a self-starter who is able to work in an environment of high complexity and ambiguity, breaking down the big picture into actionable goals.

You think long-term and can balance diverse and conflicting customer needs, and converge on outcomes that earn customer loyalty.

You are able to communicate your ideas and vision through well-researched working-backwards documents like Press Releases and FAQs.

You have persistence and grit, never hesitate to challenge the status quo with data and metrics.

You will be responsible for: Managing the lifecycle of payments technology products and features (customer experience, vision, strategy).

Owning technical priorities and business strategy through data-driven contributions, working directly with engineering managers, principal engineers and product leaders Identifying new opportunities and potential partners that align with product and strategic growth of the company.

Driving product discussions, commissioning market research, usability studies and focus groups.

Developing product plans with clear measurable success criteria, using mechanisms and metrics (KPIs, funnels, conversion, awareness).

Partnering with external financial services and FinTech companies to deliver on the product strategy and vision.

Successful applicants will have experience defining products, leading cross-functional teams, and communicating to a large number of stakeholders.

You’ll also need to be able to communicate clearly and effectively to all levels of the company, both in writing and in meetings.

On this team, you’ll get to wear many hats, work fast and smart, and iterate quickly.

We are looking for someone who is ready to take ownership of a strategic product capability tackling a very interesting and challenging opportunity.

Day to Day:
– Collaborate with internal Amazon businesses around the globe to define solutions to serve their purchase experience and payment needs
– Work backwards from the customers and internal clients to build, develop and manage the product road-map for your services and features
– Collaborate with, Sr.

Engineers, Product Managers and Data Scientists to bring new innovations to the platform
– Define, track and analyze metrics related to overall performance, client metrics, operational metrics and service adoption.

Basic Qualifications Minimum of 8 years of product management and/or business development experience in technology Minimum of 8 years of experience translating customer needs into engineering requirements and delivering exceptional customer experiences Minimum of 5 years of experience building and leading diverse product teams Bachelor’s degree or equivalent work experience Experience communicating and presenting project status updates to senior management Experience working in an operational setting, include field operations or operational planning functions Excellent speaking-listening-writing skills, attention to details, proactive self-starter Amazon is committed to a diverse and inclusive workplace.

Amazon is an equal opportunity employer and does not discriminate on the basis of race, national origin, gender, gender identity, sexual orientation, protected veteran status, disability, age, or other legally protected status.

For individuals with disabilities who would like to request an accommodation, please visit https://www.amazon.jobs/en/disability/us.