Salesforce Solutions Engineer

Do you enjoy identifying internal customer needs and then offering solutions?

If you have good product sense, and strong business acumen with an ability to tie the right product to business relevance …

please consider joining our tribe!

The Salesforce Solutions Engineer will be responsible for deployments, ongoing enhancements, and management of our enterprise level Salesforce ecosystem.

This includes but is not limited to Sales, Service, Marketing, and Consumer Cloud as well as associated integrations.

The scope of responsibility includes both local and global solutions for business units that may include Americas, Asia Pacific trading blocs and the corporate function.

With guidance from the Director of Enterprise Business Systems and leadership, this role supports and contributes to the vision and the long-term information technology strategic plan which in turn supports the strategic goals and objectives of the business entities supported.

Responsibilities

What You’ll Be Doing

• Propose, execute, and manage the implementation of enterprise-level Salesforce solutions in support of defined or implied business requirements that are driven by configuration first, application purchase second and customization last
• Participate in user sessions to assist in documenting requirements in the form of user stories
• Recommend enhancements to applications in anticipation of business needs by partnering with Project Managers-Business Analysts to formulate and define scope or required business case analysis
• Develop implementation estimates and plans for phases of the delivery lifecycle, including development, testing, training, communication, deployment, and post-production support
• Demonstrate solution functionality to business stakeholders as needed or requested as part of or in addition to Sprint activities
• Produce solutions that are in alignment with guiding principles, security & privacy standards practiced by organization
• Design and participate in end-user acceptance testing
• Present solution options to business users, evaluating the pros and cons of declarative configuration against code and customization
• Perform impact analysis for scope change requests, document changes to requirements, configuration, and data mapping
• Participate in developing training content for administration and end users
• Proactively drive continuous adoption of approved methodologies and tools relative to project execution (Agile) and service delivery (ITIL) in support of high-quality outcomes, regulatory requirements, reduced costs, increased efficiencies, and improved system performance

Qualifications

What You’ll Bring to the Role

• 4+ years of hands-on Salesforce configuration experience and proven understanding of a full software development lifecycle
• 2+ years of hands-on experience with implementation and integration of packaged applications with Salesforce and its ecosystem
• 1+ year of developing solutions used in a mobile setting
• 1+ year of experience with Lightning development
• Experience in requirements gathering sessions and documenting the outcome, including designing process flows and helping define test scripts
• Familiarity with agile software delivery methodologies and tools such as Scrum, Jira, and DevOps
• Bachelor’s degree in Computer Science, Information Technology, Management of Information Systems, or significant years of technology field experience
• Active Salesforce certifications

Our “Why”

At WD-40 Company we believe that purpose-driven, passionate people guided by our values create amazing outcomes.

Our “why” is refreshingly simple
– we exist to create positive lasting memories in everything we do.

We solve problems.

We make things work smoothly.

We create opportunities.

How we achieve our “why” is by cultivating a tribal culture through learning, teaching and living our values.

Since 1953, our formulation remains a secret.

It is no secret that our passion for our people, culture, and brands is what distinguishes us.

WD-40 Company has best-in-class products and we seek best-in-class talent.

Why You Should Apply

• If you believe in our “why” this is the place for you
• Over 93% employee engagement as of February 2019 global employee survey
• Publicly traded company headquartered in San Diego, California since 1953
• Voted Most Democratic Workplace and certified WorldBlu Freedom Centered Workplace
• Learning based culture that supports the growth and development of our team members

Our competitive and comprehensive benefits package provide you and your family with extensive protection and security, along with quality, life-enhancing programs to include; profit sharing, annual cash incentive reward potential for everyone, tuition reimbursement, 401K matching, short day Fridays and much more!

Do You Align With Our Values?

Please, only consider employment with WD-40 Company if you feel as strongly about our values as we do: We live, breathe, and play by our values every day .

• We value doing the right thing.
• We value creating positive lasting memories in all our relationships.
• We value making it better than it is today.
• We value succeeding as a Tribe while excelling as individuals.
• We value owning it and passionately acting on it.
• We value sustaining the WD-40 Company economy.

Apply Now

Thank you for considering WD-40 Company in your career search!#WD40TribalLife #PositiveLastingMemories

At WD-40 Company we foster a culture of inclusion where all individuals are recognized, valued, respected, and experience a sense of belonging.

All qualified applicants will receive consideration for employment without regard to individual characteristics that make us unique such as our backgrounds, experiences, qualities, talents, traits, beliefs, and preferences.

We value owning it and passionately acting on it.

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