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Programmer/Administrator

PinPointResearch

This is a Contract position in Emeryville, CA posted June 17, 2020.

We are:

  • A small but established leader in customer-experience data-collection
  • Casual and relaxed but always professional and dedicated
  • A heavy user of open-source technology
  • Expanding our product offerings to support the needs of the modern customer-experience analytics provider

You are:

  • Professional, friendly, courteous, respectful, organized and detail-oriented
  • A proactive problem solver
  • Obsessed with security and reliability
  • Eager to learn new tools and technologies
  • Able to work with minimal supervision
  • Comfortable wearing “many hats”
  • Able to pass a Federal Government “SF85P, sensitive but unclassified” background investigation

What you will do:

  • Write, update, maintain, debug and document: automated data import/export and processing scripts, client-and server-side API endpoints, and web applications
  • Employ a varity of languages and tools including SQL, Bash, Python, sed, grep, awk, git, PHP, HTML, JavaScript, and CSS
  • Monitor systems for signs of trouble and respond quickly to prevent or resolve issues
  • Work with project managers to assist with ad-hoc queries, data-analysis, troubleshooting, client meetings and other support
  • Perform periodic system and database maintenance tasks
  • Interact professionally and productively with co-workers, clients and vendors
  • Look for, propose and implement additions and improvements to our products, processes, systems and infrastructure
  • Learn new technologies as needed
  • Travel and perform work off-hours occasionally as required

Required qualifications:

  • Adept at programming/scripting using common Linux and web tools and technologies (Bash, Python, Perl, Awk, Sed, PHP, etc.)
  • Skilled at writing SQL including the ability to write ad-hoc queries without requiring external frameworks/tools – PostgreSQL experience preferred
  • At ease working at the Linux/Bash command-line and with IDEs and source-control tools
  • Web development experience
  • Excellent communication and interpersonal skills

Bonus for experience with:

  • Linux system administration
  • Telephony systems, VoIP, SIP, WebRTC
  • R/statistics/data-analysis and visualization
  • C
  • Networking/firewalls
  • Queuing systems (AMQP/RabbitMQ)
  • Speech-recognition and text-analytics tools

Benefits:

  • Salary
  • Medical/dental
  • 401k
  • Paid vacation
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