Network Engineer

This is a FLSA exempt position. The Network Engineer is responsible for evaluating, upgrading, and implementing the technology infrastructure at Region Ten in conjunction with the Director of Information Technology. The performance of duties requires analysis of facts and determining action based on the practical application of current technology methods. The incumbent must combine strong analytical skills and problem-solving abilities with project management skills. Must display excellent interpersonal skills when meeting the needs of senior management, technical personnel and end-users. A high level of customer service is to be exhibited in all interactions with outside contacts, staff and colleagues. The ability to work independently on long- projects, seeing them to completion, is required.

MAJOR DUTIES:

1. Maintain functional networks (LAN, WLAN, WAN, VOIP)

2. Maintain/Install software, servers, firewall, switches and phones.

3. Maintains awareness of emerging technologies and project management techniques.

4. Responsible for ensuring systems are operating to company specifications

5. Monitor network and system performance, security and integrity

6. Resolve issues escalated from the helpdesk utilizing skills and experience along with local infrastructure.

7. Automate tasks and monitor their effectiveness

8. Advise staff and team on technical issues

9. Oversee and test security measures (e.g. access authentication and disaster recovery)

10. Maintain complete technical documentation

11. Server as a rotational member of on-call.

12. Establishes configuration management practices and ensures that configuration audits are conducted.

13. Communicate and document productivity as directed.

QUALIFICATIONS:

A valid Virginia Driver’s License plus a proven driving record is required. For business use of a personal car, a certificate of valid personal automobile insurance must be provided.

The incumbent must hold a Bachelor’s degree in Information Technology or 2+ years of equivalent experience in IT.

Knowledge of: IT standards and practices. fundamentals and concepts of enterprise, distributed, client/server and desktop computer systems; definition of technical specifications from user and business requirements; project planning coordination; service level agreements; practices of effective communication of technical issues to user and client community; user acceptance testing. Server, network, pc configuration. Additionally, phone and fax configuration.

Skills in: Project Management, oral and written communication; organization analysis; and interpersonal interactions.

Abilities to: Analyze and/or resolve hardware, software, and application problems; problem solve and troubleshoot; lift and carry up to 50 lbs; remain calm, courteous and professional at all times.

Employment Type: Full Time
Years Experience: 1 – 3 years
Salary: $40,000 – $42,000 Annual
Bonus/Commission: No