Info Way Solutions
Hi, Kindly find the JD below, Job Role Salesforce Service Cloud Engineer Bay Area, CA (Remote) 12+ Months AltimetrikRobinhood Skills Requirement Salesforce Service Cloud Integration, Configuration and Administration expertise Good overall understanding of Service Cloud Architecture, Salesforce object model, and Underlying database modelling Integration expertise with Restful API’s Experience in configuration with Case Management Rerouting Prioritization Re-assignment Business rules and workflow Building Macros Experience with Salesforce Administration and Deployment Experience building Metrics and Dashboards Salesforce Developer Certification is required, other certification are highly desirable