Fraud Specialist

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Fraud Specialist II (9) The Fraud Specialist monitors fraud prevention reports andor reviews and resolves claims to address potential fraudulent activity and reduce possible losses.

Primary Responsibilities Researches and analyzes potential fraudulent activity related to customer accounts or other bank products Identifies valid and fraudulent charges, sets up fraud files, uses multiple research techniques to resolve issues, reconciles and summarizes fraud losses and communicates with customers to notify of inquiry and problem resolution Analyzes suspicious activity on customers’ accounts and researches past history for customer activity Contacts account officer(s) to assist in verification of items Maintains company fraud database records Responds to emails, phone calls and voice mails from branches and account officers Completes database for Suspicious Activity Report (SAR) referrals Works under limited supervision following established guidelines and procedures May monitor fraud prevention reports and ensure appropriate steps are taken to reduce possible losses High school diploma or GED Two (2) years of fraud or related work experience Bachelor’s degree in a related field Banking loss prevention experience Skills and Competencies Strong organizational, analytical and judgment skills Ability to work independently with minimal instruction Efficient in handling and dealing with peak work volumes PC proficient (i.e.

Microsoft Office Suite) 90 day with option to hire ASAP (Must be able to work on site) (Remotely for now) EEO Employer Apex Systems is an equal opportunity employer.

We do not discriminate or allow discrimination on the basis of race, color, religion, creed, sex (including pregnancy, childbirth, breastfeeding, or related medical conditions), age, sexual orientation, gender identity, national origin, ancestry, citizenship, genetic information, registered domestic partner status, marital status, disability, status as a crime victim, protected veteran status, political affiliation, union membership, or any other characteristic protected by law.

Apex will consider qualified applicants with criminal histories in a manner consistent with the requirements of applicable law.

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