Efficiency Specialist

If you have an issue completing your application, please call Technical Support at 773–.

Job Description
– Efficiency Specialist (00124182) Job Description Efficiency Specialist Requisition ID : 00124182 Organization : Sheriff’s Department Job Posting : Feb 3, 2020, 10:37:57 PM Closing Date : May 4, 2020, 4:59:00 AM Full-time A.M.

P.M.

Cook County Sheriff Job Code: 7415 Job Title: Efficiency Specialist Salary Grade: 16 Department: Bureau of Information and Technology Characteristics of the Position General Overview The Cook County Sheriff’s Office is looking for an enthusiastic, organized and tenacious individual to assist the Bureau of Information and Technology with documenting project plans, gathering requirements, reporting findings to executive level staff, and helping to implement and monitor solutions.

This individual will also prepare documentation to help technical staff build web-based applications to gain efficiencies.

The Efficiency Specialist will create and execute project work plans, revise as appropriate to meet changing needs and requirements, identify resources needed and responsibilities and help manage day-to-day operational aspects of a project and scope Key Responsibilities and Duties Collect information about departmental and individual processes, projects and duties using a variety of methods (interviews, reading documents, shadowing).

Analyze and interpret data to identify areas in need of improvement and root causes of weakness or problems.

Develop realistic recommendations and solutions, noting operational capabilities and limitations.

Assist departments and individuals in implementing changes, monitoring progress, resolving discrepancies and suggesting further changes as needed.

Prepare precise, detailed, concise and clear documentation of issues, causes, and recommendations.

Present findings to staff at all levels of the organization, both orally and in writing.

Create and continually update procedures to improve processes.

Work with team members and applicable department staff to define scope of projects; ensure appropriate resources are assigned appropriate project activities; develop, articulate, and ensure project milestones are met; identify and evaluate lessons learned during project.

Assist staff in other units (e.g., Information Technology, Application Development, Quality Improvement and Accountability) to develop metrics and outcome tracking for programs, processes and employees throughout the office.

Track project metrics for all projects throughout the organization and work with senior management to provide strategic and tactical advice on programs/project planning and execution.

Coordinate medium to large and complex technology related projects between departments to ensure timely and efficient implementation of projects.

Knowledge, Skills and Abilities Ability to work with executive leadership and staff at all levels throughout organization.

Demonstrated ability to accept responsibility, be self-governing, be proactive, and responsible for accomplishment.

Ability to deliver results while working through others, and motivate a team culture that is respectful and supports the Sheriff s Office values of excellence and integrity.

Strong problem-solving and creative skills and the ability to exercise sound judgment and make decisions based on accurate and timely analyses.

Ability to create and deliver executive level presentations.

Enthusiasm, eagerness and ability to learn new skills.

Ability to use initiative and independent judgment within established procedural guidelines; assess and prioritize multiple tasks, projects and demands; establish and maintain cooperative working environments.

Capable of performing duties with minimal supervision and managing projects from beginning to end.

Possess excellent customer service skills with the ability to react diplomatically and patiently to internal and external customers.

Possess excellent follow-up skills, paired with the ability to multi-task and determine root causes.

Possess excellent written and verbal communication skills, with the ability to read, analyze and interpret technical procedures.

Ability to meet deadlines while working independently under minimal supervision in stressful situations.

Ability to manage multiple projects based on departmental priorities.

Extensive skill and ability analyzing and documenting different system, process and work flows.

Ability to support and work in a project development and support environment with ability to diagnose and solve problems quickly.

Possess an analytical mind and ability to delve into details while maintaining sight of broader business issues.

Ability to accurately estimate timelines for development projects.

Proven ability to complete projects and achieve results in an imprecise and changing work environment.

Intermediate to advanced proficiency utilizing Microsoft Office applications including Excel, Visio, PowerPoint, Work and Outlook.

Minimum Qualifications Bachelor s Degree from an accredited college or university.

Skilled in leadership, statistical analysis, and capable of developing solutions to complex, integrated business problems.

At least one (1) year of full-time, professional project management experience.

At least three (3) years of experience in Microsoft Excel and PowerPoint with intermediate to advanced proficiency in these applications.

Preferred Qualifications Experience in the public sector and/or Master s Degree in Project Management or related field desired.

Knowledge of government costing, budget and expenditures.

Experience with business process modeling and methods.

The duties listed are not set forth for purposes of limiting the assignment of work.

They are not to be construed as a complete list of the many duties normally to be performed under a job title or those to be performed temporarily outside an employee s normal line of work.

The Cook County Sheriff s Office prohibits all unlawful discrimination in its hiring and promotional process.

All Cook County Sheriff Employees must apply on the internal employment page, to be considered Please note that all internal applicants are subject to the Cook County Promotional salary rules.

If you have an issue completing your application, please call Technical Support at 773–.

Associated topics: assistant, client support, desk, edi, information technology help desk, information technology support, msword, system support, technical support, troubleshoot