Data Scientist

It turns out… unicorns are real!

In fact, FreshBooks just became one after raising our valuation to more than $1 billion.

And ever since launching in 2003, we’ve been on a steady incline towards one goal: Building easy-to-use accounting software for small business owners.

It’s the goal that’s driven us to expand into five offices, serving customers in over 160 countries.

And it’s the goal we’d love for you to be a part of as a member of our global team as we continue our journey.

The Opportunity 

The Data Scientist will discover and operationalize insights derived from Freshbooks data in support of marketing, product development and user research.

This role will develop the algorithms and data infrastructure necessary to support performance marketing and user personalization.

About the Team: 

The Data team is responsible for driving the adoption of data driven decision making across FreshBooks
– for both our internal users and our global customers of small business owners, bookkeepers and accountants (or whatever better describes our customers).

We are the center of expertise for data strategy, data architecture, data modelling, machine learning, ethical data usage and artificial intelligence service design.

We lead the effort to raise the data and AI literacy levels across FreshBooks and to embed our commitments to responsible data use into culture and practices across our fast-growing organisation.

Data strategy is an emerging specialist group, building global collaborations to define, communicate and drive a cohesive approach to data usage that combines commercialisation, consent, ethics and sustainability.

They work with colleagues from diverse backgrounds to drive robust and mature decision making around using data as a commercial asset, aligned to our belief in the primacy of customer consent.

What you’ll do:

• Build predictive models to optimize marketing strategies.
• Machine learning to support internal and external product use cases.
• Assist marketers in the use of models to optimize campaigns.oBuild dashboards to monitor model and campaign performance.
• Build and maintain standard performance reports on predictive scoring models.
• Curate datasets from raw sources for analysis, modeling and machine learning.
• Develop analysis templates and standards for use across the Analytics Team.
• Research:
• User behavior research for product teams and business stakeholders.
• Design product tests to support continuous improvement.
• Adhere to stringent quality assurance and documentation standards using version control and code repositories (e.g., Git, GitHub, Markdown)
• Interpret and analyze data problems and guarantee data quality and integrity
• Responsible for building analytic systems and predictive models as well as experimenting with new models and techniques
• Ensure that data projects align with organizational goals
• Utilize data visualization tools to deliver insights to stakeholders.
• Keep up to date with industry trends and standards and provide guidance and recommendations to the Data Science team and the wider data organization.

What you have:

• 3+ years of experience as an analyst or data scientist supporting business stakeholders
• Proficiency in the use of SQL, Python and R for data analysis and model development
• Experience building and shipping predictive models for marketing or product applications
• Prior experience with Google Cloud Platform, Amazon Web Services or Microsoft Azure
• Graduate degree in statistics, math or equivalent quantitative field

Nice to have:

• Demonstrated success as an analyst or data scientist at a growing tech company
• Working knowledge of applied statistics, machine learning or operations research

What we can promise you:

• A dedicated and talented product team that employs lean-agile practices to deliver game-changing experiences.
• An incredible growth opportunity; you’ll learn a lot about what it takes to ship great software –
  – and you’ll learn it from the best people out there.
• The opportunity to deliver product features that instantly get used by millions of users around the world.

  We follow the user-centred design in everything we do, and you’ll be spending your first month on our support team (as all new FreshBookers do), just talking to them.

• An opportunity to contribute to an award-winning Data team rooted in data and research.

Why Join Us:

We’re a motivated bunch, with our eyes laser-focused on shipping extraordinary experiences to businesses.

You will be surrounded by hardworking team members who share a common vision for what an amazing software company could be, and have the opportunity to help build an elite one, right here in downtown Toronto.

Apply Now

Have we got your attention?

Submit your application today and a member of our recruitment team will be in touch with you shortly!

FreshBooks is an equal opportunity employer.

We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status.

All applicants are considered based on their qualifications and merits.

At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.

FreshBooks provides employment accommodation during the recruitment process.

Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs.

For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 416-780-2700 and/or accessibility@freshbooks.com.

What You’ll Love About Working Here:

• Three-week onboarding that brings you up to speed on our brand, product, and most importantly, our customers.

  It’s an awesome opportunity to dive in and understand what we’re all about and build your network within the company.

  Plus, there are prizes!

• Our ever-expanding, global team cares about making accounting incredibly easy for business owners around the world.
• Amazing growth and mentorship opportunities from a team with a laser-focused mission of shipping extraordinary experiences.
• Collaborative remote or hybrid model with a global team
• A work/life balance you can brag to your friends about:
• Two weeks parental paid leave and paid leave top-up
• Health & dental coverage tailored to your local office
• Generous time off
  – including vacation, volunteer, and innovation days
• Health and Wellness credits
• Learning and development opportunities that are both in-house and external
• Retirement savings programs matched to your local office
• Stock options for all full-time employees
• And finally, we have fun at work…Want to start a chess team?

  Awesome.

  Want to host a homemade-ice-cream-making Zoom night?

  Whatever your passion is, bring it to FreshBooks, tell others about it, and enjoy what you do every day.

Apply Now

Have we got your attention?

Submit your application today and a member of our recruitment team will be in touch with you shortly!

FreshBooks is an equal opportunity employer that embraces the differences in all of our employees.

We celebrate diversity and are committed to creating an inclusive environment for all FreshBookers.

All applicants are evaluated based on their experience and qualifications in relation to this position.

FreshBooks provides employment accommodation during the recruitment process.

Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs.

For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 416-780-2700 and/or accessibility@freshbooks.com .