Contract Manager

Caliber Home Loans, Inc.

is one of the nation’s fastest-growing mortgage lenders.

We didn’t move into the fast lane because of clever marketing campaigns or flashy television ads our talented employees worked hard to help us rise to the top of our industry.

Here at Caliber, we’ve replaced the stereotypical corporate culture with a casual “dress for your day”work atmosphere that promotes creativity and a collaborative environment that allows our team members to thrive.

Contract Managers (“CMs”) are responsible for oversight and governance of vendors throughout the organization, specifically as they relate to contract development, administration and management.

The CMs will monitor and communicate with vendors and Caliber Lines of Business (“LOBs”) to ensure new and existing vendor contracts undergo the appropriate review and scrutiny, Caliber policies and procedures are followed, and regulatory and investor requirements are adhered to.

The CM will also be the liaison between Legal, IT, Finance, Compliance, Risk, Transformation, and other functional areas to ensure a smooth vendor onboarding process.

RESPONSIBILITIES: Drafting, evaluating, redlining, and overseeing the management of vendor contracts throughout the contract lifecycleWork with contracts related but not limited to Facilities, HR, Finance, Marketing, Software, IT Infrastructure, Transformation and staff augmentation Act as the lead and collaborate with LOBs and prospective vendors to fully understand products and/or services being provided to appropriately assess vendor risk ratings and criticality Assure accuracy and appropriateness of contract and exhibits Resolve critical issues prior to contract execution and adhere to the Vendor Management policy and processes for contract management Submit contracts through DocuSign and follow through until executed Maintain vendor information and documents within the VMO contract management system, correcting data fields as necessary Maintain correspondence and documentation related to contracts Review contract expiring report and take action to process contract renewals and terminations with LOB Maintain deadlines on department SLAs and communicate on an ongoing basis with business partners and internal clients about contractual issues.

Confirm appropriate follow up of outstanding vendor due diligence items Assist with vendor reviews, RFP comparisons and selection, and notify LOB if existing vendors provide similar services; assist with consolidating vendors when appropriate to drive preferred pricing and stronger relationships Assist with resolving contract issues Special projects and other assigned duties and responsibilities as required QUALIFICATIONS: Ten years’ experience as individual contributor in one or more of the following: Contract development and oversight Vendor oversight Operational or Vendor Risk Management JD preferred, Bachelor’s degree or equivalent work experience Understanding of the mortgage or financial industry’s regulatory requirements for the managing of third-party vendors (CFPB, FNMA, HUD, OCC, etc.) is a plus Strong understanding of information technology and contracts related to software licensing, infrastructure, and staff augmentation services.

Strong communication and interpersonal skills; ability to communicate effectively with all business partners Exceptional attention to detail, and talent for accuracy and precision Deep understanding of contracts, contract governance, contractual language and the contract lifecycle Critical thinking skills and the ability to research and understand legal and financial implications Superior reading, writing and language skills Superior organizational skills and the ability to manage multiple projects with shifting deadlines Capable of professionally managing confidential information Mortgage lending, servicing or REO operational experience or knowledge is preferred Ability to successfully multitask and complete difficult assignments within limited time requirements Ability to succeed in a metrics driven, fast paced and dynamic environment Advanced working knowledge of the Microsoft Office Suite, including: Word, Excel, PowerPoint, DocuSign, Adobe PRO and contract management applications Our employees demonstrate the Caliber Ways of Work (WOWS) every day through: Collaborating Contagiously Caring Fiercely Doing the Right Thing Leading Thoughtfully Caliber benefits and perks will WOW you Our benefits package includes: comprehensive medical, dental, and vision insurance, short-term and long-term disability, 401(k),10 employer paid holidays, as well as numerous employee discount programs.

We are proud to be a military friendly employer, and provide paid leave during military assignments for employees who serve in the Guard or Reserve.

Employees who work at our Coppell headquarters experience additional perks that include: standing desks, complimentary coffee and tea stations, an on-site gym and activities center with ping-pong and pool tables, and an in-house café.

Caliber is an equal opportunity employer.