Cloud Manager

Network Administrator

What you’ll be doing…

As a Network Administrator, you will provide support by responding to issues involving the installation, maintenance and support of Windows desktops, phones/ printer hardware, LAN/WAN, and other computer peripherals and company devices.

• Provide outstanding customer service while responding to user calls, emails and helpdesk tickets
• Troubleshoot & resolve technical issues with computer equipment, including repair of desktop or printer hardware and/or OS
• Configure and install desktops, printers, assists with servers, assists with network hardware, software and operating systems
• Maintain documentation for implementations, maintenance and upgrades and inventory
• Maintain a high level of security, including up-to-date security software releases
• Ensure that backups are performed, monitored and maintained for all servers and appropriate company devices
• Represent NWA in a professional manner and provide outstanding customer support

Who you are…

• Educated. Bachelor’s degree or equivalent experience; MCSE certification preferred
• Experienced. 3 – 5 years of experience as a network administrator or similar position
• Knowledgeable. Hardware systems, software troubleshooting, Windows desktop/server administration & Active Directory
• Team Player. Work independently with minimum supervision, as well as being a productive and contributing member of a team
• Meticulous. Strong attention to detail with the ability to quickly assess and analyze problems
• Service Minded. You deliver customer support like you expect to receive it; with excellence

Who we are…

An industry leader in third-party administration of employee benefits. We administer one of the largest multi-employer pension plans in the country, along with numerous large health and welfare plans. As part of our team, you will benefit from many training and development opportunities and can expect a better-than-market benefits package.

If hired, you can expect…

• Medical, Dental, Vision & Rx
• Paid Vacation & Sick Leave
• Paid Holidays
• 401(k) with company contribution & match
• Work-life balance

Location: Eastlake, Mountlake Terrace, Federal Way