Azure Cloud/Networking Systems Administrator-Mid Level Sized Group–Non Profit Vertical

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Term: Full time

Location: Denver-Remote/onsite hybrid

$: Open

Vertical: Non Profit

Role-Cloud/Networking Administrator

POSITION OBJECTIVE/GENERAL PURPOSE

Provide administration and support to telecommunications infrastructure, server environment,

desktops, and business applications.

Build, configure, and maintain internal and/or external

network infrastructures.

Develop and maintain all systems, applications, security, and network

configurations.

Troubleshoot network performance issues; create and maintain disaster

recovery plan.

Recommend upgrades, patches, new applications, and equipment.

Provide

technical support and guidance to users.

ESSENTIAL JOB FUNCTIONS • Administer servers, infrastructure, and tools (on-premise and cloud) including:

o Maintain and update configuration of Windows, Active Directory,

IIS, InTune, MS365, and SQL Server in on-premise and Azure environments

o Build and deploy servers and environments as needed

o Ensure storage needs are met

o Ensure appropriate backups exist

• Analyze existing networks and equipment; diagnose problems, identify opportunities

for improvement; develop and recommend solutions to improve management processes,

systems, and organizational results and meet business requirements

o Ensure standard operating procedures are maintained

o Follow change management and communication protocols

o Enforce security policies

• Follow documented policies and procedures to setup, configure, and maintain firewalls,

endpoint security, and vulnerability detection tools

• Participate in the selection, installation, upgrade, and support of business applications

• Assist with desktop/device support and Tier 1 business application support

• Review, analyze, evaluate, and maintain telecommunications infrastructure (internally

hosted and third-party hosted) to meet current and future performance requirements, fault

tolerance, reliability, scalability, and availability; design, develop, and test telecommunications

software solutions

o Provide customer training of telecommunications features and functionality

o Install, repair, and maintain telecommunications equipment; ensure equipment runs at

optimal levels; perform routine repairs and maintenance

• Perform other duties and responsibilities as assigned including but not limited to:

o Attend team meetings, phone conferences, and training as needed

o Mentor and guide other IT staff as needed

o Know, understand, and follow employee guidelines, employment policies, and

department or company procedures

o Work schedules as required including working remotely, evenings and/or weekends

JOB QUALIFICATIONS (REQUIRED OR PREFERRED)

• Bachelor’s degree in related area or equivalent combination of education and progressively

responsible work experience in related area required

• MCSE, MSITP, CCNA or other technical certification preferred

• ITIL certification preferred

Work Experience (including computer skills):

• Minimum of 5 (five) years’ experience in similar role required demonstrating:

o Experience with configuration, administration, and monitoring of Intel-based servers,

operating systems, TCP/IP firewalls, and Ethernet switches, protocols, and standards

required

o Experience managing and administering Windows desktop environment required

o Experience managing and administering telecommunications systems required

o Experience supporting enterprise-level server based applications in a service desk or call

center capacity required

o Experience managing and maintaining Windows server environment

• Intermediate proficiency administering cloud-based servers, appliances, and applications

required

• Intermediate proficiency with IOS and other Cisco operating systems required

• Advanced proficiency with Microsoft Windows server family including but not limited to Active

Directory, Group Policy administration, IIS required

• Basic proficiency in MS SCCM, InTune, or similar tool required

• Basic proficiency in MS SQL Server required

• Intermediate computer skills and proficiency in MS Word, Excel, and Outlook required

Knowledge, Skills and Abilities:

• Demonstrated strengths in organizational, attention-to-detail, follow-through, analytical,

reasoning, critical thinking, and problem-solving skills

o Demonstrated flexibility and ability to adapt easily to changing environment and to

follow through on tasks and assignments

o Demonstrated proficiency in consultative skills when addressing inquiries

• Collaborative communication style including ability to listen attentively and to communicate

technical information clearly and effectively throughout all levels of the organization to

individuals with varying levels of familiarity with material

o Demonstrated interpersonal and relationship-building skills; ability to interact positively

at all levels across the company

o Approachable and open

• Demonstrated ability to work as a member of a team and to foster a positive work

environment

• Demonstrated commitment to customer service; proactively communicate and respond

promptly to employee and organizational needs