Sales Recruiter (Remote, San Antonio, TX)

About FreshBooksIt turns out… unicorns are real! FreshBooks reached unicorn status after raising our valuation to more than $1 billion, and we couldn’t be more thrilled. But why are we so excited? Because every success at FreshBooks allows us to build better, stronger accounting software and products, worthy of the trust of small business owners everywhere. We’ve expanded beyond our Canadian roots, and now have offices across five countries and counting. What’s more, FreshBooks knows that great people live all over the globe (not just where we have offices), and that different folks thrive in different working environments. That location that you see in this posting? It’s but one of many potential locations you could build from!About The RoleNOTE: there’s a lot to read here, so we’ve put together a short introductory video so you can get to know Krystle, the Director of Talent Acquisition at FreshBooks, and learn why she’s so excited to build this team: https://youtu.be/-DipX3LmI2gTalent Acquisition at FreshBooks is a truly valued part of the organization. We are partners and collaborators in attracting, engaging, and ultimately welcoming the best folks to our teams as we Help Owners Grow. We’re fortunate to have an Executive Team that truly values Talent Acquisition, and invests in both our people and our tech stack. And here’s the kicker: we’re at an incredibly exciting (and admittedly challenging) point in the Talent Acquisition Team’s development, where we’re building the team from the ground up!As a Sales Recruiter at FreshBooks, you will work with and select incredible talent who will join our Sales Teams. You will be equally partnered with a Sales-focused Sourcer as we build out the team, and together you’ll work with Hiring Managers to solve pivotal searches that bring FreshBooks products and services to the world, and keep Business Owners thriving.You’ll bring a strong understanding of all things talent acquisition as you build holistic Sales-focused search strategies, deeply informed by your understanding of specific talent markets and work-back plans to help you achieve your goals. You’ll build representative candidate panels that ensure that we are building the strongest version of FreshBooks to date. Finally, you’ll build strong relationships with candidates and hiring teams alike, and showcase FreshBooks’ PORCHFEST values as you create the best candidate experience in the industry.What You’ll Do As a Commercial RecruiterCandidate generation and engagement. You understand that there are a lot of companies vying for the attention of top talent. When you find great folks, your messages resonate with the candidate as a person, not just a prospectCommunicate proactively with a human-centric approach. You empathise with candidates (both inbound and outbound), and ensure that you build the best experience for all candidates through your strong communication and welcoming approachFoster long-term relationships. You know that the most important thing in recruitment is timing, and you nurture connections with candidates for when the time is rightBuild strategic partnerships. You build strong relationships with recruiting partners, hiring managers, and their teams, to solve searches together in an increasingly competitive marketAdvocate and consult. You understand that moving to a new company is both a vulnerable and exciting process, and have honed your ability to match candidates’ skills and motivations with the right role. You advocate for candidates from non-traditional or complementary backgrounds with hiring managers, and act as recruiter AND consultant for your candidates, touching on everything you’ve learned about them throughout the process to lead to a high offer acceptance rateAnalyse and use data. You know that recruiting is a combination of art and science, and use both quantitative and qualitative data to influence decisions and inform your approach. You know your KPIs and conversion rates, and seek ways to tweak and improve those that are within your direct control and influence, and to feed lessons learned from outcomes back into your process Experiment. You loathe stagnation, love trying out a new approach, and sharing the results with your team. You’re no stranger to A/B testing to test hypotheses – after all, you can’t change what you don’t measure (also see above^)Learn and teach. You default to collaboration and readily share what you’ve learned with the recruiting team, recruiting partners, and the business to improve the recruiting craft at FreshBooks. You’re also hungry to learn from your teammates, and proactively seek fresh eyes when you’re stumped on a searchWhat You’ll Bring To The RoleExperience with and investment in recruiting as a craft. You value recruiting as a craft, and consistently seek ways to improve your approach. You have a track record of engaging, selecting, and hiring impactful team members in other organisations and are excited to share what you’ve learned with a new team (and to learn from your teammates in turn) Dedication to building diverse teams. You know that diverse teams outperform homogenous ones, and advocate for the effort and attention needed to build a diverse pool of candidatesStrong ownership of process. You’re a builder at heart and thrive when given space to create the best version of the recruiting process for the teams you partner withTechnical fluency. You’re curious about technology, and know that Sales Teams are more technical than ever before. You have a keen understanding of the ways that disciplines across a SaaS organisation partner to bring strong products to market. You’ve used modern recruiting tools such as Greenhouse, Gem, and LinkedIn Talent Insights and platforms such as Crunchbase to inform and accelerate your searchesResiliency and default to action. You manage multiple competing priorities with confidence, shift focus as business needs arise, and proactively manage the expectations of those you work withResourcefulness and comfort with autonomy. You’ll find a lot of support here at FreshBooks, coupled with a whole lot of trust. You approach new challenges with a learner’s mindset, knowing that you might not know how to tackle every new search or situation, but are pretty sure that you can figure it outOperational mindset and data-informed approach. You know that recruitment is a system, and look for ways to break complex challenges into more manageable parts. You love a good workback plan, and take an iterative approach to your work.Our commitments to youTech that matters. You will work with a modern recruiting tech stack to automate the mundane, making space for creativityAccelerated growth. You will grow and be challenged as a recruiter in rewarding ways, largely because you’ll be trusted to make the best decisions for your searches. We believe in bringing on the best people, and then moving out of their way to solve tough problemsSupportive peer group. You will find yourself amongst people who truly care about each other across the organisation, and believe in collective impact Executive sponsorship. You will have executive support for your team’s work. Our CEO sees the power a strong recruiting team can bring to a scaling organisation, and is in full support of building this craft at FreshBooks Local and global impact. You and your team are often the first points of contact that future FreshBookers have with the company. They will, in turn, build the future products and services for millions of small business owners, many of whom are in your community Apply NowIf you found yourself getting more excited as you watched the video or read this posting, please consider applying. Even if your experience doesn’t meet everything bullet on the above lists, we’d love to learn more about you and why you think that Sales Recruiting at FreshBooks is the next step in your career.Application ExerciseAs part of your application, we’d love to see how you structure your candidate outreach. We’re pretty much word nerds around here, and love reading a creative pitch. So instead of writing a traditional cover letter, please complete the following short exercise in the cover letter section:Take a look at the FreshBooks careers page and choose a role on our Sales teamThen take a peek at the FreshBooks Sales team and choose one person whose experience lines up with that role (pretending that they aren’t already employed here, of course)Write a mock outreach email in your own style and include it as your cover letterImportant Contextual InformationFreshBooks is an equal opportunity employer. We do not discriminate based on gender, religion, race, mental disability, sexual orientation, age, or any other status. All applicants are considered based on their qualifications and merits. At FreshBooks, we inspire an environment of mutual respect and we believe diversity and inclusion are crucial to our success.FreshBooks provides employment accommodation during the recruitment process. Should you require any accommodation, please indicate this on your application and we will work with you to meet your accessibility needs. For any questions, suggestions or required documents regarding accessibility in a different format, please contact us at phone 416-780-2700 and/or accessibility@freshbooks.com.What You’ll Love About Working Here:Three-week onboarding that brings you up to speed on our brand, product, and most importantly, our customers. It’s an awesome opportunity to dive in and understand what we’re all about and build your network within the company. Plus, there are prizes! Our ever-expanding, global team cares about making accounting incredibly easy for business owners around the world. Amazing growth and mentorship opportunities from a team dedicated to shipping extraordinary experiences.Collaborative remote or hybrid model with a global teamTwo weeks parental paid leave and paid leave top-upHealth & dental coverage tailored to your local officeGenerous time off – including vacation, volunteer, and innovation days Health and Wellness credits Learning and development opportunities that are both in-house and externalRetirement savings programs matched to your local office Stock options for all full-time employees And finally, we have fun at work…Want to start a chess team? Awesome. Want to host a homemade-ice-cream-making Zoom night? YES! I’ll grab a spoon. Whatever your passion is, bring it to FreshBooks, tell others about it, and enjoy what you do every day.