Recruitment Operations Administrator

**Description**You Lead the Way.

We’ve Got Your Back.At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.

Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way.

When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.As a part of the Colleague Experience Group we strive to provide a great colleague experience every day.

We obsess over understanding the colleague experience at a deeper level to co-create simple and great ways of working that enable everyone to be and deliver their best.

We make a difference in the lives of our people, providing a culture of learning and collaboration, and helping them with what they need to succeed and thrive.

We have their backs as they grow their skills, conquer new challenges, or even take time to spend with their family or community.

And when they’re ready to take on a new career path, we’re right there with them, giving them the guidance and momentum into the best future they envision.The Recruitment Operations Team is a key function authorized to conduct and oversee the background verification and employment eligibility process.

Information obtained through the background verification process assists American Express in making sound hiring decisions that ultimately protect the Company’s reputation and assets, promotes a safe work environment for employees and ensures high standards of integrity and performance.

The Recruitment Operations Team is responsible for interpreting background check records and associated information to determine the eligibility of employment at American Express as well as ensuring each employee has provided the necessary employment authorization documentation to comply with applicable federal laws.The role of the Recruitment Operations Administrator is an exciting opportunity for a motivated individual who is compliance driven and who enjoys being part of a regional team, managing stakeholder’s expectations and building relationships to ensure the background verification is compliant with both the local and regional standards established by American Express and local authorities.This position will report to the Manager, Recruitment Operations-Background Verification.

This role will partner with an outside Vendor, Human Resources, and Business Leads to ensure the employment authorization process is followed accurately and efficiently for all candidates and current employees.

This role will also support initiatives to improve the background verification process and take on additional HR related activities as needed.General duties include:+ Oversee the end-to-end processing of pre-employment background verification cases for all including but not limited to:+ Proactively reviewing background verification reports and communicating with candidate/employees to obtain any information and/or documentation to support insufficiencies and check discrepancies+ Maintaining and responding to case inquiries from stakeholders+ Accountable for reviewing and designating the candidate/employee’s final background verification report and communicating the result to stakeholders+ Identifying trends, escalations and issues and raising them to management+ Maintain a robust and accurate data set relating to all background verification activity+ Assist in compiling reports and analytics related to background verification+ Serve as an extension to the subject matter expert among the business, markets, and recruitment teams to ensure seamless integration and alignment of the Background Verification process and policies+ Partner with local market recruitment teams to ensure Background Verification is compliant, the process is working as planned and supporting administration/compliance trackers are accurately maintained+ Assist with other members of the Global Strategic Services & Capabilities team on ad hoc projects as needed**Qualifications**Minimum Qualifications:+ Experience in pre-employment background verification processes+ 2 years working in HR Operations/Recruitment or related field+ Ability to work within a continually evolving landscape+ Excellent written and verbal communications skills+ Experience working in diverse teams+ Experience in working to tight deadlines, with multiple SLAs+ Demonstrated ability to handle multiple assignments with effective resolution of conflicting priorities in a timely manner+ Proven analytical, evaluative, and problem-solving abilities are required with extensive experience working in a team-oriented, collaborative environment.+ Ability to always maintain confidentialityAdditional Details:At American Express, we know that with the right backing, people and businesses have the power to progress in incredible ways.

Whether we’re supporting our customers’ financial confidence to move ahead, taking commerce to new heights, or encouraging people to explore the world, our colleagues are constantly redefining what’s possible — and we’re proud to back each other every step of the way.

When you join #TeamAmex, you become part of a diverse community of over 60,000 colleagues, all with a common goal to deliver an exceptional customer experience every day.

We back our colleagues with the support they need to thrive, professionally and personally.

That’s why we have Amex Flex, our enterprise working model that provides greater flexibility to colleagues while ensuring we preserve the important aspects of our unique in-person culture.

Depending on role and business needs, colleagues will either work onsite, in a hybrid model (combination of in-office and virtual days) or fully virtually.In order to work in or visit any of our offices in the United States, we require colleagues to be fully vaccinated against COVID-19+ Employment eligibility to work with American Express in the U.S.

is required as the company will not pursue visa sponsorship for these positions.+ American Express is an equal opportunity employer and makes employment decisions without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, protected veteran status, disability status, age, or any other status protected by law.**Job:** Human Resources**Primary Location:** United States**Other Locations:** US-Utah-Salt Lake City, US-Florida-Sunrise, US-Arizona-Phoenix**Schedule** Full-time**Req ID:** 21031223