Human Resources Consultant

Company Summary Taking care of our customers, our communities and each other.

That’s the Travelers Promise.

By honoring this commitment, we have maintained our reputation as one of the best property casualty insurers in the industry for over 160 years.

Join us to discover a culture that is rooted in innovation and thrives on collaboration.

Imagine loving what you do and where you do it.Target Openings 1Job Description Summary Under the direction of the HR VP, Director or HR Manager, supports human resource efforts for assigned customer (usually singular focus).

Partners with employee relations, compensation and other specialist functions as needed.

With supervision directs all human resource activities within the customer group.

Provides coaching and counseling to management and employees in order to enhance individual contributions.

Travelers offers a hybrid work location model that is designed to support flexibility.

Primary Job Duties & Responsibilities Partners with HRD/HRM or VP and field business partners to make compensation decisions (e.g.

base pay, incentive equity grants) which drive business results and support our pay for performance philosophy.

Working with HR RVP/Regional HR, ensures the communication and execution of our compensation philosophy.

Acts as the first point of contact for a majority of employee related issues for employees, supervisors and leaders.

(Usually high frequency, low severity issues.).

Interprets and provides guidance on employee relations policies, practices and procedures.

Ensures that human resources services delivered directly or indirectly are necessary, cost effective and in support of the business plan.

Develops an effective partnership with line business clients through consultation on human resources operational issues.

Spends time coaching and giving feedback to employees and management.

Ensures compliance with federal, state and local laws that impact HR; works with HRD/HRM/VP to respond to government and employee inquiries or complaints, coordinates their resolution.

Collaborates with management and employees to identify and resolve issues that achieve a balance between business needs and employee needs, and ensure compliance with company policies and procedures.

In conjunction with other human resources staff, participates in the development of necessary policies and practices to ensure that they are consistent with overall corporate direction and in support of customer group plans.

May consult on organizations effectiveness to include re-engineering, management/employee development, workflow efficiencies and organizational change.

Assists management with cultural change issues.

Provides advice and guidance on employee relations issues, progressive discipline and documentation requirements to management.

Works with HRD/HRM/VP to develop interventions (proactive and reactive) that support employee relations and organizational effectiveness.

May participate in the preparations of AAP Plans to include analysis and consultative support.

Executes the human resources planning effort with the customer groups to identify and build diverse pool of key technical and leadership talent to facilitate talent development and succession planning.

Counsels management on the development process and execution of development plans to build skill, competency and organizational capability.

Assists management to leverage talent among work groups (e.g.

cross-training, rotational assignments, redeployment).

Develops recruitment strategy as necessary in conjunction with the HRD/HRM.

Ensures that appropriate human resource systems are in place to attract, select, reward, train and motivate staff.

Identifies and analyzes productivity, turnover, and hiring trends; develops and implements appropriate action plans.

Stays current and is aware of social, economic and other trends that may affect the business or the direction of human resources policies and programs.

May deliver HR related training to business partners, i.e.: Performance Management, Sexual Harassment, Managing a Diverse Workforce, etc.

May provide facilitation of meetings as required, such as assimilations, developing team values, operating principles, etc.

Minimum Qualifications Minimum of one year related work experience, including experience in a generalist or other human resources role.

Education, Work Experience, & Knowledge Typically three or more years of HR experience with experience preferred in generalist position.

College degree in Human Resources, Industrial Relations, business or other related course of study or equivalent.

Employment Practices Travelers is an equal opportunity employer.

We value the unique abilities and talents each individual brings to our organization and recognize that we benefit in numerous ways from our differences.

If you are a candidate and have specific questions regarding the physical requirements of this role, please send us an email so we may assist you.

Travelers reserves the right to fill this position at a level above or below the level included in this posting.