Coordinator, Program Resources

When it comes to creating educational travel adventures that enrich the lives and fulfill the dreams of more than 100,000 people every year, there’s no organization better than Road Scholar.

What’s our secret?

Dedicated and talented staff who believe in our mission.

About the role…

Join our fast-paced Program Resources team and be a part of one of the nation’s most dynamic not-for-profit organizations.

The Coordinator, Program Resources position is responsible for supporting the multi-faceted Program Resources team, with a main focus on online programs.

They will contribute to the development and execution of Adventures Online and the Virtual Lecture Series.

They will assist with coordination and training of program staff for virtual, online, and in-person programs.

This role will also provide support to Group Leader Resources and Quality Resources teams.

You will…
Assist in the management of a portfolio of online educational programs and lectures
Support with lecturer selection and vetting, ensuring highest level of education content
Support in the day to day management of virtual calendar and scheduling needs, escalating any gaps in the schedule
Support the Director, Program Resources in the creation of new online initiatives
Assist with program idea creation – meeting P&L and sourcing content/lecturers for Virtual lectures and other projects
Participate in program quality assessments and provide feedback for quality improvement
Participates in new initiatives or projects as assigned to support Quality Resources and Group Leader Resources
You Need…
To be an organized professional with 1-2 years relevant experience; Bachelor’s degree preferred, but not required
To be a pro-active, motivated individual who is results-oriented
Experience in a fast-paced business environment using MS Word, Excel and Outlook Calendar
Excellent customer service skills with a focus on anticipating and resolving issues proactively
Analytical skills and high attention to detail is essential
Excellent verbal/written communications, interpersonal, and problem solving skills
Ability to work collaboratively in a multi-functional team environment with shifting priorities
Strong system skills; comfortable in a complex database environment; strong virtual classroom skills and calendar management
The Perks…

We offer competitive compensation and excellent benefits:
Medical, Dental and Vision Insurance
3 weeks of Vacation Time
Up to 8 days of Sick Time
Hybrid work environment
– ability to work remote!
Paid Holidays
Retirement Plan with a company match up to 5%
Identity Protection
Unlimited On-line Training thru Linkedinlearning.com
And more…
Check out our Careers webpage at roadscholar.org/about/careers for more details.

Road Scholar supports diversity in our staff, participants and programs.